Reference: Engagement Categories and Usages
This topic defines the acceptable data sources for each
Category
and Use For
combination in your custom reports on these tasks:
- Create Student AudienceandEdit Student Audience
- Create Student MessageandEdit Student Message
It also highlights the business objects supported for merge fields in
Rich Text
and Composer Format
emails. You need access to the
Manage: Sending Student Engagement Items
domain to send out any engagement items. You also need access for the appropriate Category
to modify any engagement items that belong to it.You can configure security for each engagement category using the
Maintain Engagement Category Security Segments
task (secured to the Set Up: Engagement Category Security Segments
domain). For more details, see Steps: Set Up Segmented Security for Engagement Categories.Workday doesn't send communications for the
Category
of Financial Aid
to students who have opted out of financial aid electronic communications.Category | Use For | Allowed Data Sources | Business Objects for Merge Fields |
|---|---|---|---|
Academic Advising
Users in the Academic Advising Segment-Based Security Group can modify engagement items in this category. | Plans and Ad Hoc |
|
|
Admissions
Users in the Admissions Segment-Based Security Group can modify engagement items in this category. | Plans and Ad Hoc |
|
|
Student Recruiting
Users in the Student Recruiting Segment-Based Security Group can modify engagement items in this category. | Event - Invitation (Available for Event Invite only.) |
|
|
Event - Registration Confirmation (Available for Event Registration Confirmation only.) | Not applicable |
| |
Event - Reminder (Available for pre-event reminders only.) | Not applicable |
| |
Event - Post-Event Follow Up (Available for Post-Event Follow Up only.) | Not applicable |
| |
Event - Reschedule Notice (Available for Event Reschedule Note only.) | Not applicable |
| |
Event - Cancel Notice (Available for Event Cancel Notice only.) | Not applicable |
| |
Plans and Ad Hoc |
|
| |
Financial Aid
Users in the Financial Aid Segment-Based Security Group can modify engagement items in this category. | Packaging | Not applicable |
|
Plans - ISIR | ISIR Transactions |
| |
Plans and Ad Hoc |
|
| |
Disbursements | Not applicable |
| |
Satisfactory Academic Progress | Not applicable |
| |
Student Financials
Users in the Student Financials Segment-Based Security Group can modify engagement items in this category. | Plans and Ad Hoc |
|
|
Refunds | Not applicable |
| |
Holds | Not applicable |
| |
Student Payment Plans | Not applicable |
| |
Proactive Notifications including Third-Party Proxy Notifications | Not applicable |
Third-party proxy notifications don't include merge fields. | |
Soft Drop | Not applicable |
| |
Student Collections | Not applicable |
| |
Student Records
Users in the Student Records Segment-Based Security Group can modify engagement items in this category. | Plans and Ad Hoc |
|
|
Holds | Not applicable |
|