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Administrator Guide
Last Updated: 2024-09-20
Reference: Engagement Categories and Usages

Reference: Engagement Categories and Usages

This topic defines the acceptable data sources for each
Category
and
Use For
combination in your custom reports on these tasks:
  • Create Student Audience
    and
    Edit Student Audience
  • Create Student Message
    and
    Edit Student Message
It also highlights the business objects supported for merge fields in
Rich Text
and
Composer Format
emails.
You need access to the
Manage: Sending Student Engagement Items
domain to send out any engagement items. You also need access for the appropriate
Category
to modify any engagement items that belong to it.
You can configure security for each engagement category using the
Maintain Engagement Category Security Segments
task (secured to the
Set Up: Engagement Category Security Segments
domain). For more details, see Steps: Set Up Segmented Security for Engagement Categories.
Workday doesn't send communications for the
Category
of
Financial Aid
to students who have opted out of financial aid electronic communications.
Category
Use For
Allowed Data Sources
Business Objects for Merge Fields
Academic Advising
Users in the Academic Advising Segment-Based Security Group can modify engagement items in this category.
Plans and Ad Hoc
  • Academic Records
  • Student Course Registration Records
  • Academic Record
  • Student
Admissions
Users in the Admissions Segment-Based Security Group can modify engagement items in this category.
Plans and Ad Hoc
  • Student Applications (Used with rich text and composer format emails.)
  • Student Prospect Records (Only for plain text emails.)
  • Student Recruitments (Only for plain text emails.)
  • Student Application
  • Student Prospect Record
  • Student
Student Recruiting
Users in the Student Recruiting Segment-Based Security Group can modify engagement items in this category.
Event - Invitation (Available for Event Invite only.)
  • Student Applications
  • Student Prospect Records
  • Student Recruitments
  • Student Recruiting Event
  • Student Recruitment
  • Student
Event - Registration Confirmation (Available for Event Registration Confirmation only.)
Not applicable
  • Student Recruiting Event
  • Student Recruitment
  • Student
Event - Reminder (Available for pre-event reminders only.)
Not applicable
  • Student Recruiting Event
  • Student Recruitment
  • Student
Event - Post-Event Follow Up (Available for Post-Event Follow Up only.)
Not applicable
  • Student Recruiting Event
  • Student Recruitment
  • Student
Event - Reschedule Notice (Available for Event Reschedule Note only.)
Not applicable
  • Student Recruiting Event
  • Student Recruitment
  • Student
Event - Cancel Notice (Available for Event Cancel Notice only.)
Not applicable
  • Student Recruiting Event
  • Student Recruitment
  • Student
Plans and Ad Hoc
  • Student Applications
  • Student Prospect Records
  • Student Recruitments
  • Student Recruitment
  • Student
Financial Aid
Users in the Financial Aid Segment-Based Security Group can modify engagement items in this category.
Packaging
Not applicable
  • Financial Aid Period Record
  • Student
Plans - ISIR
ISIR Transactions
  • ISIR Transaction
  • Student
Plans and Ad Hoc
  • Financial Aid Period Records
  • Return of Title IV Worksheet
  • Student Institutional Financial Account (SIFA)
  • Financial Aid Period Record
  • Return of Title IV Worksheet
  • Student
Disbursements
Not applicable
  • Student Disbursement Payment
  • Student
Satisfactory Academic Progress
Not applicable
  • Financial Aid Period Record (FAPR)
  • Student
Student Financials
Users in the Student Financials Segment-Based Security Group can modify engagement items in this category.
Plans and Ad Hoc
  • Financial Aid Period Records (FAPR)
  • Students
  • Student Financials Period Records
  • Student Institutional Financial Account (SIFA)
  • Financial Aid Period Record (FAPR)
  • Student Financials Period Record
  • Student Institutional Financial Account (SIFA)
  • Student
Refunds
Not applicable
  • Student Refund
  • Student
Holds
Not applicable
  • Student Institutional Financial Account
  • Student
Student Payment Plans
Not applicable
  • Student Payment Plan
  • Student
Proactive Notifications including Third-Party Proxy Notifications
Not applicable
  • Student Financial Account
  • Student
Third-party proxy notifications don't include merge fields.
Soft Drop
Not applicable
  • Student Institutional Financial Account
  • Student
Student Collections
Not applicable
  • Student
  • Student Collection Record
  • Student Institutional Financial Account
Student Records
Users in the Student Records Segment-Based Security Group can modify engagement items in this category.
Plans and Ad Hoc
  • Academic Records
  • Student Course Registration Records
  • Academic Record
  • Course Registration Record
  • Student
Holds
Not applicable
  • Academic Record
  • Student