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Administrator Guide
Last Updated: 2023-06-23
Troubleshooting: Repeated Courses on the Academic Progress Report

Troubleshooting: Repeated Courses on the Academic Progress Report

The Academic Progress report isn't correctly displaying repeated courses for satisfying academic requirements and overall academic progress for a degree.
Example: A student retakes a course to get a better grade. On the Academic Progress report, only 1 instance counts toward the academic requirement. However, both instances of the course seem to apply to the overall academic progress for a degree when the second registration is in progress (not graded). There are no remaining requirements. After the student receives a grade for the second registration, the original grade and credit no longer display. Now the student is lacking credits for the overall academic progress. Only 1 instance of the course should count towards the student's requirement.
The configuration to include repeated courses for satisfying academic requirements isn't set up correctly.
Configure options that enable you to exclude the original registration for a course that a student is repeating for grade improvement when the subsequent registration is in progress.
  1. Access the
    Maintain Academic Progress Processing Policy
     task.
    Select
    Prefer In Progress Over Repeated Course for Display in Academic Progress
    .
    Security:
    Set Up: Academic Requirements
     domain in the Academic Advising functional area.
  2. Access the
    Configure Academic Requirements
     task.
    On the
    Total Academic Requirement
     tab, select
    Only Use Registrations that Contribute to Academic Requirements
    .
    Security:
    Set Up: Academic Requirements Configurations
     domain in the Academic Advising functional area.
  3. Access the
    View Course Repeat Rule Set
     report. Ensure that
    Repeat Processing
     is for
    Best Attempt
    .
    Any registration with a grade marked
    Repeated for Improvement
     for a course that isn't repeatable for additional credit is subject to the Course Repeat Policy.
    Security:
    Set Up: Academic Policies
     domain in the Academic Foundation functional area.
  4. Evaluate academic progress after the second registration is in progress.
    The Academic Progress report displays:
    Registrations
    Unused Registrations
    Overall Academic Progress
    Academic Requirement
    Registration 1
    Yes
    No
    No
    Registration 2
    No
    Units In-Progress
    Registration Used (Repeat)
  5. Evaluate academic progress after the student receives a grade for the second registration.
    The Academic Progress report displays:
    Registrations
    Unused Registrations
    Overall Academic Progress
    Academic Requirement
    Registration 1
    Yes
    No
    No
    Registration 2
    No
    Units Satisfying
    Registration Used (Repeat)