Reference: Supplier Contacts Ineligible for Update

Administrator Guide

When you change access to the Unified Supplier Portal using the

Find Supplier Contacts

task, Workday lists supplier contacts that can't be updated as Ineligible for Update. To update these supplier contacts, resolve these issues:

Issue	Action
Primary Work Email is Missing	Add a primary work email for this supplier contact.
Primary Work Email is Duplicated	2 or more supplier contacts in this supplier have the same primary work email. Remove duplicates.
There are additional Security Groups.	Remove this supplier contact from all security groups except Supplier Contact as Self.
Workday Account is disabled, expired or locked.	Re-activate the Workday account for this supplier contact and try again.

For every issue in this table, there is a related blocking validation on these tasks:

Add Contact

Edit Contact