Concept: User Feedback Surveys

If user feedback surveys are enabled in the tenant, Worksheets displays a survey link to a random subset of users after they complete an action in a workbook. The survey displays only if the user profile has the en_us language and locale setting. User surveys provide immediate feedback on whether Worksheets functionality meets your needs, and how we can improve. This information will directly influence the priorities of future enhancements.

After a user completes an action, Worksheets displays a link that provides access to an optional survey. After the user dismisses or submits a survey, they won't see the link again for at least 90 days. To protect customer confidentiality, Workday doesn't release unprocessed results.

The survey is available on all tenant confidence levels (Impl, Preview, and Prod). The survey is active by default, but you can prevent the survey from displaying by selecting the

Opt-out of Intercept Survey

option in the

Edit Tenant Settings – System

Task,

User Feedback

section. Selecting the opt out option disables all ad hoc user feedback surveys across the entire tenant, for Worksheets

as well as all other Workday applications

.

Survey Data Privacy: Submitting feedback is optional. Workday doesn't capture or solicit any personally identifiable information. Within the survey, a statement cautions participants not to provide proprietary or private information. Workday uses the information solely to assess current functionality and prioritize future enhancements. The survey website is provided by a contracted third party (Alchemer).