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Administrator Guide
Last Updated: 2023-06-23
Concept: Report Schedules and Weekly Service Update Window

Concept: Report Schedules and Weekly Service Update Window

Workday scheduled report runs can perform differently when your tenant enters our Service Update Mode, which occurs 30 minutes before the Weekly Service Update begins.
These scenarios apply to report runs scheduled during the Weekly Service Update:
Scenario
Impact
The report run starts before the tenant enters the Service Update mode and completes in the 30-minute window before the start of the Weekly Service Update.
No impact to the report run.
The report run starts before the tenant enters the Service Update mode and doesn't complete before the start of the Weekly Service Update.
Reports that start but don’t complete before the tenant enters the Service Update mode result in an error. Run the report again after the Weekly Service Update completes.
You schedule the report run to start after the tenant enters the Service Update mode.
The report run doesn’t start at its scheduled time; the report run starts at the completion of the Weekly Service Update.
For scenarios that can impact your report executions, don't schedule your reports to run during the Weekly Service Update window.