FAQ: Unprocessed Retro Changes
- Why doesn't Workday process the retro event I entered?
- The most common reasons are:
- The event is unsupported, or there's another unsupported event in the same prior period. You can process the event manually such as with a payroll input.
- The event occurred in a period or for a run category where the worker has no payroll results. You can process the event manually such as with a payroll input.
- The event occurred before the worker's No Retro Processing Prior To (NRPPT) date, or in the same period as that date. You can process the event manually such as with a payroll input.
- The retro pay calculation completed with exceptions. You can address the exceptions and rerun retro.
- Why does the retro pay calculation include current period events as unprocessed?
- The retro pay calculation considers events occurring in the current pay period when:
- The current on-cycle payroll is in-progress.
- You complete off-cycle results, or results from other run categories, after the start of the current pay period.
Example: You have a biweekly regular run category and a monthly bonus run category. The current on-cycle pay period is August 15 to August 31 and is in progress. When you complete results in the bonus run category for August, the retro pay calculation evaluates any events from August 15 to August 31 and marks them asUnprocessed.