Skip to main content
Documentation
Documentation
Administrator Guide
Last Updated: 2023-06-23
Troubleshooting: Retro and Pay Calculations Produce Different Balances

Troubleshooting: Retro and Pay Calculations Produce Different Balances

You suspended retro results for the worker and changed their No Retro Processing Prior To date to an earlier date.
  1. Access 1 of these tasks:
    • Create Earning
    • Create Deduction
    Create a memo pay component to offset the result you want to suspend.
    Ensure that the memo pay component updates pay balances and limits without impacting workers' gross pay to prevent a retro amount in the next on-cycle pay results.
    Example: To offset a suspended retro result of 100, create a memo deduction of the same value for the source period.
    Security:
    Set Up: Payroll (Calculations - Payroll Specific)
    domain in the Core Payroll functional area.
  2. Access the
    Run Retro Pay Calculation
     task.
    When you rerun retro, Workday applies the memo pay component and excludes the amount from balances, limits, and pay balances.
    Security:
    Process: Run Batch Calculations (Retro Calculation)
     domain in the Core Payroll functional area.
  3. Access the
    Run Pay Calculation
     task.
    When you rerun the pay calculation, Workday excludes the suspended retro result from the pay result in the target period.
    Security:
    Process: Run Batch Calculations (Pay Calculation)
    domain in the Core Payroll functional area.