Troubleshooting: Payroll Tax Calculations (CAN)

This topic provides strategies for diagnosing and resolving these tax calculation problems:

Payroll results report zero health tax for British Columbia, Ontario, Manitoba, and Newfoundland and Labrador.

Payroll results only report subject wages, not health tax amount.

You can also view tax amounts after subject wages when you complete these steps:

Security: Set Up: Payroll - Company Specific (Taxes) - CAN
domain in the CAN Payroll functional area.

Access the

Province

tab on the

Company Province CAN Tax Reporting

task for British Columbia, Ontario, Manitoba, or Newfoundland and Labrador.

Select the

Calculate Tax

check box on health tax amounts in the

Health Tax

section.

To view amounts calculated for the health tax, access these reports after you complete the payroll results.

Report	Displays
Provincial Employer Payroll and Health Tax Summary	Displays the health tax amounts calculated for a company, excluding TD1-IN exempt wages.
Provincial Employer Payroll and Health Tax (Actual) - Summary	Displays tax amount and subject wages reported and totaled by payment month and tax type, excluding TD1-IN exempt wages.
Provincial Employer Payroll and Health Details	Displays taxable amounts by employee, excluding TD1-IN exempt wages

Workday doesn't calculate federal taxes for employees.

Federal tax information isn't either:

Set up for the company.

In effect on the period end date.

Security: Set Up: Payroll - Company Specific (Taxes) - CAN
domain in the CAN Payroll functional area.

Access the

Federal

tab on the

Edit Company Federal CAN Tax Reporting

task.

Review the

Reference Number Criteria Assignment

section.

Enter missing tax information.

If tax information exists, confirm that:

Workers meet the criteria for a reference number on the period end date.

The

Start Date

and

End Date

for the reference number includes the period end date.

Change the

Start Date

and

End Date

if they're incorrect.

If tax information has changed, preserve tax history by:

Entering an

End Date

for the current tax information.

Adding a row with a new

Start Date

for new tax information.

Recalculate payroll.

Payroll results report zero Workers Compensation wages.

Cause	Solution
You haven't defined Workers Compensation rates.	Security: Set Up: Payroll - Company Specific (Taxes) - CAN domain in the CAN Payroll functional area. Access the Edit Company Province CAN Tax Reporting task. Complete the Workers Compensation section.
The worker's assigned worker compensation code is incorrect.	From the worker profile, select Job Job Details . View the Job Profile on the Job Details tab. From the related actions menu of the job profile, select Job Profile Edit . On the Worker's Compensation Codes tab, select a Workers' Compensation Code .