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Administrator Guide
Last Updated: 2023-06-23
FAQ: Batch Off-Cycle Payments

FAQ: Batch Off-Cycle Payments

How can I correct batch data for off-cycle payments?
If you loaded an entire batch with incorrect payment information, reload the data. Ensure that you use the same Payment IDs to avoid creating a duplicate entry. You can't reload data that has a payment status of
Complete
.
If only some payment information is incorrect, access one of these tasks to correct it:
  • Run On Demand Payment for Worker
  • Run Manual Payment for Worker
How can I delete imported off-cycle payments that Workday hasn't processed?
For imported off-cycle payments with a
Not Yet Started
 status, access the
Delete by Batch ID
 task.
When the payments have a status of
In Progress
 or
Completed
, they aren't available for selection. In this case:
  • For
    In Progress
     payments, access the
    Run Pay Cancel
     task to cancel and delete them.
  • For
    Completed
     payments, access the
    Cancel Off-Cycle Complete for Group of Results
     task to cancel the completion. Then, access the
    Run Pay Cancel
     task to cancel and delete the payments.
You can only cancel off-cycle complete for results that:
  • Are from the current or next period.
  • Haven't been settled.
  • Haven't been reversed.
  • Aren't referenced in retro results.
In addition, you can't cancel off-cycle complete if:
  • There are more recent in-progress or completed results.
  • The worker has a next period on-demand payment for the same pay group.
  • Journals for the pay period have the status
    In Error
    .