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Administrator Guide
Last Updated: 2025-03-14
FAQ: Real Time Information Reporting (UK)

FAQ: Real Time Information Reporting (UK)

How can I indicate a final RTI submission?
Before launching the RTI integration, access the
Edit UK Employer Reference Details
task. In the
Details
grid, enter a value in the
Date Scheme Ceased
field.
How can I view the amount of apprenticeship levy that's due?
  • Run the
    View UK RTI EPS Data
    report. Workday displays apprentice levy due for the year to date in row 187.
  • For greater detail, run the
    View UK Apprenticeship Levy
    report.
The
View UK RTI EPS Data
and
View UK Apprenticeship Levy
reports calculate the total levy depending on your total pay bill, rate, and the allowance you record for the UK Employer Reference in the
Edit UK Employer Reference Details
task.
How can I report that a company car was allocated to the wrong worker?
When you allocated a car in a previous tax year, contact HMRC to correct the issue.
To report an incorrect allocation for the current tax year:
  1. Access the
    Edit Company Vehicle Assignment
    task.
  2. Select the same
    From
    ,
    To
    , and
    Free Fuel Provided
    dates. Example: The date you reported the incorrect allocation to HMRC.
  3. Select the
    Car Incorrectly Submitted to HMRC
    check box.
Workday recommends that you run the
View UK RTI FPS Worker Company Car Data
report next. Verify that Workday displays a value of zero in these fields:
  • 182. Cash equivalent of car
    .
  • 185. Cash equivalent of fuel
    .
How do I report the correct date on my FPS return when a worker's contractual date falls on a bank holiday or weekend?
  1. Access the
    Maintain UK Payroll Contractual Payment Date
    task.
  2. For affected periods in the period schedule, enter the contractual payment date when it differs from the actual payment date.
How do I keep employer's NI for Termination Awards and Sporting Testimonials (TAST) separate from regular NI?
When you create separate deductions for termination awards or sporting testimonial payments, use the:
  • GBR NI Class 1A – Employer NICs
    deduction to calculate the NI contributions payable.
  • GBR Class 1A NIC ERS
    pay component group to identify the pay components used by the deduction.
When you create separate earnings for termination awards or sporting testimonial payments, use these pay component groups:
  • GBR Adds to Gross
  • GBR Class 1A NIC ERS
  • GBR Taxable Pay
How do I correct a mistake on a previously submitted FPS return?
Correct the amounts for the affected workers on a new FPS and send it to HMRC. You must use the same submission number as the original one.
HMRC compares the new submission data to the previous submission and only updates records that display any differences.
How does Workday process special characters in names and addresses?
When you select the
Enable RTI FPS Special Characters
check box on the
Edit UK Employer Reference Details
task, Workday automatically converts any special characters to HMRC acceptable characters when you send your FPS.
To manually verify the mappings between accepted and special characters, use the
View UK RTI Special Character Mapping
report.
Why do I get a warning when I try to report some pension or lump sum items in my FPS return?
Workday might display a warning on the
View Advanced UK RTI FPS Exceptions
or
View UK RTI FPS Exceptions
reports when you attempt to report on these data items:
  • 168. Flexibly accessing pension rights
  • 171. Pension Death Benefit
  • 172. Serious ill health lump sum indicator
  • 219. Pension commencement excess lump sum indicator
  • 220. Stand alone lump sum indicator
To prevent Workday display the warnings, ensure you have a value in one of these data items:
  • 173. Flexible drawdown taxable payment
  • 174. Flexible drawdown non-taxable payment