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Last Updated: 2024-03-08
Example: Resolve BACS Hashcode Errors (UK)

Example: Resolve BACS Hashcode Errors (UK)

This example illustrates how to resolve a BACS hashcode error in Real Time Information (RTI) reporting, for a worker with missing bank details, after you already completed payroll.
From the 2024/2025 tax year onwards, HMRC no longer requires notification of the BACS hashcode.
When Ella, the Global Modern Services pay administrator, calculated June payroll, Alisha, an employee, had missing bank details. Ella was unable to add the missing details in Workday before completing payroll and sending the BACS file. The missing details resulted in a BACS hashcode error on the
View Advanced UK RTI FPS Exceptions
 report. To submit RTI Full Payment Submissions (FPS) for workers in June, Ella needs to:
  • Exclude Alisha from the on-cycle FPS submission.
  • Resolve the BACS hashcode error.
  • Submit a separate RTI FPS for Alisha.
Configure the
RTI FPS Submission Event
 business process and security policy in the UK Payroll functional area.
  1. Access the
    Run UK RTI FPS
     task.
  2. Enter these settings to exclude Alisha from the on-cycle RTI FPS submission:
    Option
    Value
    Pay Period
    June
    UK Employer Reference
    Global Modern Services
    Pay Calculation Status
    Complete
    Workers
    Alisha
    Exclude Workers
    Select the check box.
    Security:
    Process: RTI (Reports) - UK
     domain in the UK Payroll functional area.
  3. Click
    Submit
    .
  4. To reverse Alisha's pay calculation result for June, select
    Pay Calculation
    Reversal
     from the related actions menu of the pay calculation.
    Security:
    Process: Off Cycle (Reversal)
     domain in the Core Payroll functional area.
  5. Access the
    Maintain Payment Elections
     report for Alisha and add the missing bank account details.
    Security:
    Worker Data: Payroll (Payment Elections)
     domain in the Core Payroll functional area.
  6. Click
    OK
    .
  7. Access the
    Run On Demand Payment for Worker
     task and create an on-demand additional payment for Alisha's June salary.
    Security:
    Process: Off Cycle (On Demand)
     domain in the Core Payroll functional area.
  8. Click
    OK
    .
  9. Select
    Pay Calculation
    Complete
     from the related actions menu.
    Security:
    Pay Calculation: Ad-Hoc Actions (Complete)
     domain in the Core Payroll functional area.
  10. Access the
    Run UK RTI FPS
     task.
  11. Enter these settings to report the on-demand payment:
    Option
    Value
    Pay Period
    June
    UK Employer Reference
    Global Modern Services
    Pay Calculation Status
    Complete
    Workers
    Alisha
    Exclude Workers
    Leave blank.
    Submission for Off Cycle
    Select the check box.
    After RTI Integration Event
    Select the previous on-cycle RTI integration.
    Security:
    Process: RTI (Reports) - UK
     domain in the UK Payroll functional area.
  12. Click
    Submit
    .
Workday processes the RTI FPS for Alisha's June salary.