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Administrator Guide
Last Updated: 2023-09-08
Troubleshooting: DSN Reporting (FRA)

Troubleshooting: DSN Reporting (FRA)

Corrected data doesn't display in a DSN.

You corrected the worker or company data in Workday, but you haven't rerun the
Run DSN Preparation
 task.
  2. Access the
    Run DSN Preparation
     task.
    Security: These domains in the FRA Payroll functional area:
    • Process: DSN (Run) - FRA
    • Process: DSN (Submission) - FRA

DSN rubric value is incorrect.

You're missing required data for the rubric value, and unable to enter the required data in Workday. Example: After completing payroll. When possible, Workday recommends that you work with your HR or payroll administrator to enter the required data instead of following these steps.
    Security: These domains in the FRA Payroll functional area:
    • Process: DSN (Run) - FRA
    • Process: DSN (Submission) - FRA
  1. Access the
    Find DSN
     task.
  2. From the related actions menu of the affected DSN, select
    DSN
    View Exceptions
    .
    Identify the required data for the rubric in the
    Description
     column.
  3. Access the DSN rubric with the exception.
    Click:
    • Preview
       to access rubrics in the body of the DSN.
    • Preview Header
       to access rubrics in the header of the DSN.
  4. Click
    Add Manual Entry
    .
  5. Enter a new value for the rubric.
  6. Click
    Run DSN Preparation
     to regenerate your DSN.

Manual entry doesn't display in a DSN.

You haven't rerun the
Run DSN Preparation
 task after adding or editing the manual entry.
Security: These domains in the FRA Payroll functional area:
  • Process: DSN (Run) - FRA
  • Process: DSN (Submission) - FRA
Access the
Run DSN Preparation
 task.

Can generate monthly DSNs, but not event-based DSNs.

You haven't configured an issuer for all DSN natures.
    Security:
    Setup: Payroll (DSN) - FRA
     domain in the FRA Payroll functional area.
  1. Access the
    Edit Establishment FRA Reporting
     task for your DSN issuer.
  2. Select the missing DSN natures in the
    DSN Natures
     prompt.

DSN doesn't report event or change in worker information.

Cause
Solution
The event or change occurred before the worker's first payroll results in Workday. For a change in contract or worker information, Workday reports information starting from the worker's first payroll result. A worker's first payroll results for Workday Payroll for France are the first nonhistorical payroll results for a regular run category for France.
  1. Access the
    Find DSN
     task.
    From the related actions menu of the affected DSN, select either:
    • DSN
      Preview Header
       to access rubrics in the header of the DSN.
    • DSN
      Preview Worker
       to access rubrics in the body of the DSN related to a worker.
    In the right pane, navigate to block S21.G00.30 or S21.G00.40, and click
    Create [DSN Block]
    .
    Enter the missing values.
    Security: These domains in the FRA Payroll functional area:
    • Process: DSN (Run) - FRA
    • Process: DSN (Submission) - FRA
  3. Regenerate your DSN.
Workday only creates DSNs for absences entered after calculating the first payroll results.
Security:
Process DSN (Run) - FRA
 in the FRA Payroll functional area.
  1. Access the
    Create Manual DSN
     task.
  2. Create DSNs for absences or returns from absences that occurred before the first payroll results.

DSN blocks S21.G00.78, S21.G00.79, and S21.G00.81 are missing benefit plan deductions.

Cause
Solution
A worker has a benefit deduction in payroll, but they aren't enrolled in a benefit plan for the period or subperiod. Work with your HR administrator to add or modify a benefit election.
  1. Select
    Benefits
    Change Benefits
     from the worker's related actions menu.
    Enroll the worker in a benefit election.
    Security:
    Worker Data: Benefit Elections
     domain in the Benefits and Personal Data functional areas.
  3. Regenerate your DSN.
You haven't configured benefit plans for DSN reporting.
You haven't mapped individual benefit contributions to rubric values.
  1. Access the
    View DSN Rubric Configuration
     task.
    Select the year impacting your DSN reporting.
    In the row where the
    Rubric Code
     is
    S21.G00.79.001
    , click
    Maintain
    .
    Select benefit contributions from the
    Calculations for Rubric Value
     prompt, and the corresponding
    Rubric Value
    .
    Security:
    Set Up Payroll (DSN) - FRA
     domain in the FRA Payroll functional area.
  3. Regenerate your DSN.