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Administrator Guide
Last Updated: 2024-09-20
Enable Workers to View Arrears Balances

Enable Workers to View Arrears Balances

Security:
  • Reports: Results for Worker
     (Pay Calculation) (for all payroll countries).
  • Self-Service: Payroll
    .
  • Set Up: System
     domain in the System functional area.
Enable workers to view arrears balances to provide them with better insights into their net pay and autonomy over accessing that information and to reduce your time spent on arrears balance inquiries.
  1. Access the
    Edit Tenant Setup - Payroll
    task.
  2. In the
    Arrears
    section, select the country or countries where you want to enable workers to view their arrears balances.
    Only countries that you have enabled for payroll (
    Enabled Countries
    ) are selectable.
  3. Select a tooltip message.
    Option Description
    Arrears Tooltip Text - Use Default
    Displays the message provided by Workday when employees view their arrears balances.
    Arrears Tooltip Text - Override
    Select to create your own tenanted message to employees when they view arrears balances.
  4. Access the
    Configure Profile Group
     task. See: Steps: Set Up Profiles and Profile Groups.
  5. In
    Profile Group
    , select
    Pay for Worker Profile
    .
  6. Add
    Arrears
     to the
    Display in Profile
    list.
Once configured, workers can view any arrears balances they might have on the
Pay
Arrears
 tab on their worker profile and in the Benefits and Pay hub.
Only deductions that are set to both
Track
 and
Recoup
 display for workers, either on the deduction or using the
Maintain Deduction Priorities
 task.
Arrears balances update after the payment date to maintain consistency with when workers receive their pay. Each deduction with an arrears balance as of a payment date displays, regardless of whether it was on the current period.
Arrears balances are tied to a worker and company. If a worker moves positions in the same company, arrears balances still display. Example: Last year, the worker was in Position A in Company A and had arrears balances. They moved to position B in Company A. The arrears from Position A still display.
If the worker moves companies or countries, the arrears balances no longer display. Example: The worker from Position A in Company A moves to Company B or to country B. The arrears balance from Position A in Company A do not display.
You can use the
Most Recent Arrears Transaction for Worker
 report field (secured to the
Reports: Results for Worker (Pay Calculation)
 domain) on the Worker business object to create custom reports when you have 1 or more workers with deductions in arrears or at least 1 deduction in common.