Setup Considerations: AI Generated Journeys
What They Are
AI Generated Journeys uses generative AI to create a draft journey from a name, business intention, target audience, and selected Workday resources. This feature reduces manual configuration and curation time.
Business Benefits
AI Generated Journeys accelerates curation and setup, reducing time-to-value, and increasing feature adoption.
Questions to Consider
Questions | Considerations |
|---|---|
What devices do your journey administrators use? | Administrators must configure and generate journeys on a desktop browser. It's not available on Workday mobile. |
What languages do your journey administrators require for curation? | This feature is available in English only. You can use AI Journeys Translations to translate the content after converting the generated journey into a draft. |
Do you have multiple journey administrators collaborating on the same layout? | The generated journey layout is only visible to the specific administrator who initiated the request. Other journey administrators can't view or access the layout until you convert it into a draft journey.. |
Recommendations
- Include the target audience, goals, and intended outcomes in your prompt text. This improves the quality and accuracy of the generated steps and step groups.
- Workday doesn’t automatically search for, or attach resources. Review the generated journey to identify where you must manually link your configured articles, tasks, or learning content.
Requirements
- You might need to take additional steps to enable this feature based on your organization's subscription agreement. For more information, see this Workday Community: Enable Workday AI Features article.
- The feature is restricted to worker and student recipient types only.
- If you include a source that is irrelevant to your stated business intention, Workday might exclude it from the generation output.
Limitations
- You can have only 1 generated journey in progress at a time. Starting a new generation automatically discards any existing in-progress journey.
- Workday enforces a rate limit of 4 generation requests per minute per user.
- This feature doesn't automatically create new resource assets, upload external sources, or distribute journeys.