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Administrator Guide
Last Updated: 2026-06-26
Concept: AI QuickTips and AI Content Generation

Concept: AI QuickTips and AI Content Generation

AI QuickTips provides lightweight, contextual guidance directly within Workday. This tool leverages Workday documentation to inform suggestions.

AI Opt - Out and Eligibility

To enable AI features in a Workday tenant, you must meet specific legal and configuration requirements:
  • Legal Agreement:
    You must sign the Universal Main Services Agreement (UMSA).
  • Administrator Enablement:
    Once you sign the UMSA, the features are automatically available to eligible users. Administrators can subsequently disable AI QuickTips on the relevant setup page.

AI QuickTips for Administrators

AI QuickTips provides guidance on these tasks::
  • Edit Tenant Setup - Machine Learning
  • Maintain Custom Labels
  • Business Process Security Policies for Functional Area
  • Reschedule Delayed Business Process Transactions
  • Configure Preferred Time Zones
  • Business Process Definitions
  • Business Process Configuration Options
  • Business Process Compare
  • Maintain Precedence for Business Process Definition Selection
  • Business Process Cycle Times
  • Business Process and Integration Notifications
  • Current Delegations
  • Delegation History
  • Manage Delegation Settings
  • Create Delegation Rule
  • Edit Tenant Setup - Student
  • Edit Tenant Setup - Business Processes
  • Configure Email Ingestion Settings
  • Create Email Analytics Sending Domain
  • Create Email Configuration

How AI QuickTips Work

The Workday uses the specific field name as an input to search the Workday document set:
  • Successful Match:
    If relevant documentation is found, Workday generates and displays a helpful QuickTip for the user.
  • Fallback:
    If no relevant information is available, the Workday displays a message stating it does not have enough information to provide guidance for that field.

Usage and Warnings

Because they are generated by machine learning, every AI QuickTip includes a standard warning to ensure transparency: This content was generated by AI. Review content before use.