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Administrator Guide
Last Updated: 2023-06-23
Concept: Workday Usage Metrics

Concept: Workday Usage Metrics

Workday Usage Metrics is a feature that provides data on how your business uses its Workday investment. Workday Usage Metrics help your executives, Workday administrators, and HR analysts understand the:
  • Depth, breadth, and processing volumes of your tenant.
  • Application functionality currently in use.
  • Options for deriving more value from Workday.
With usage metrics data, you can make better decisions on how to optimize your Workday implementation.
Usage metrics data includes:
Data
Description
Utilization data
View that specific Workday functionality is in use.
Business statistics
Gain visibility into the structure and operation of your organization, such as:
  • Active employees.
  • Leave types.
  • Number of projects.
System statistics
View reports on operations specific to your Workday usage, such as the number of:
  • Custom reports.
  • Custom worklets.
  • Calculated fields.
Business activities
See the business activities that took place during the month in areas, such as:
  • Staffing.
  • Compensation.
  • Benefit events.
System activities
Gain insight into your Workday activities, such as the number of:
  • Sign-in sessions.
  • Password changes.
  • Integration runs.

Reporting

When you set up Workday Usage Metrics security, Workday performs monthly calculations on your Production tenant data as a background process. Workday makes this data available the first Sunday of the month. For the calculation job to run successfully for your tenant, you must have a worker in the security group you created. If no worker is in the security group as of the first Sunday of the month, the calculation job won't run. Additionally, to receive the monthly Workday Usage Metric email, don't block the Workday email address in your network. To rerun usage metrics calculations for a previous month, you must open a service ticket.
Once the data is available, authorized users can:
  • View the
    Workday Usage Metrics Report
    , which displays usage metrics data for a specified month. This report doesn't display data before 2012 or the date you opted in, whichever is later.
  • Access the
    Workday Usage Trends Report
    to view usage data trends over a selected time period.
  • Create custom reports with the
    Workday Usage Metrics
    report data source (RDS).
  • Create custom reports of trended data using the
    Workday Usage Metrics (Historical)
    RDS.
  • Receive Workday Usage Metrics emails.
Workday Usage Metrics reports and RDSs are available in your Production and Sandbox tenants. Usage metrics values are only available in your Production tenant.

Emails

The Workday Usage Metrics email delivers on the first Sunday of the month. Workday sends the usage metrics email to authorized users included in the
Workday Usage Metrics Emails
domain security policy. This email includes:
  • A subset of metrics.
  • Links to metrics descriptions.
  • Links to usage metrics reports.
When Workday updates the logic for existing metrics, Workday sends a Recalculated Workday Usage Metrics email to users in the
Workday Usage Metrics Rerun Emails
domain. Workday can recalculate metrics from up to 1 year or the date of your Workday usage metrics opt in, whichever is later.