Concept: My Conversations
My Conversations enables you to view your conversational notifications in a centralized location in Workday. A conversational notification is a type of notification tied to a specific Workday application that notifies you about new messages in your conversations.
Example: Using the Candidate Conversational Messaging for SMS feature, a recruiter has an SMS conversation with a candidate about a job application. When the candidate sends a message to the recruiter, Workday sends a conversational notification to My Conversations for:
- All participants in the SMS conversation.
- The primary recruiter.
- Any additional recruiters on the job requisition.
At this time, My Conversations supports only Candidate Conversational Messaging for SMS. You must add the security groups in the
Manage: Candidate SMS Conversations
domain in the Recruiting functional area to the new My Conversations
domain in the System functional area with Modify
permissions for them to see the My Conversations
icon.Access to Conversations
You can access My Conversations by clicking the
My Conversations
icon in the Workday global header. From the My Conversations
panel that displays, you can:
- View a list of your active conversations. Conversations display in My Conversations for 30 after the last message in the conversation was sent. Each conversation in the panel includes:
- The number of unread messages in the conversation.
- The Workday application where the conversation is occurring.
- The names of the message senders.
- A preview of the most recent message in the conversation.
- Click an individual conversation to view the full conversation within the originating application. From the originating application, you can:
- View the full history of the conversation.
- Send and reply to messages.