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Administrator Guide
Last Updated: 2026-05-29
Steps: Set Up Message Builder

Steps: Set Up Message Builder

You can use Message Builder to create templates for consistently communicating with your audience across various notification delivery channels. For Workday applications that use Message Builder translations, you can translate your communications into different languages, enabling you to connect with your audience in their preferred language.
  1. From the
    Access to Segments
    prompt, select
    Notification Type Security Segment
    , then any applicable segments.
  2. Configure the
    Message Builder
    domain in the System functional area and grant:
    • The segmented security group Modify permissions to enable users to create templates.
    • Any other security groups View permissions to enable users to create communications based on templates.
  • If the product you're using supports it, you can also enable machine translations to automatically translate your Message Builder templates using generative AI.
  • Create Message Builder templates.