Skip to main content
Documentation
Documentation
Administrator Guide
Last Updated: 2024-03-08
Example: Set Up Forwarding in Gmail for Email Ingestion

Example: Set Up Forwarding in Gmail for Email Ingestion

This example illustrates how to set up email forwarding in Gmail for Email Ingestion in Workday.
You want to use Gmail to forward emails to a configured receiving domain in your tenant so that Email Ingestion can process them. You can use either a Workday-provided receiving domain or a customer-provided receiving domain.
  • Identify the email ingestion receiving domain to forward emails to for processing.
  • Security:
    Set Up: Inbound Email
     domain in the System functional area.
  1. Access the
    Edit Email Ingestion Settings
     task.
  2. From the
    Receiving Domain
     prompt, select the email ingestion receiving domain for forwarding emails.
  3. Add these email addresses to the
    Allowed Senders
     grid:
    • forwarding-noreply@google.com.
    • Your designated forwarding email address. Example: email@forward.com.
  4. Access Gmail.
  5. Click
    Settings
    See All Settings
    .
  6. On the
    Forwarding and POP/IMAP
     tab, click
    Add a forwarding address
    .
  7. Enter the receiving domain email address for forwarding emails. Example: email@destination.com.
  8. Click
    Next
    .
  9. Access the
    Inbound Email Ingestions By Date Range
     report in Workday for the current date.
  10. Retrieve the Gmail confirmation code for your new forwarding address from the receiving domain email address.
  11. In Gmail, enter the code in the
    confirmation code
     field.
  12. Click
    Verify
    .