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Administrator Guide
Last Updated: 2024-08-23
Configure Email Ingestion Settings

Configure Email Ingestion Settings

Security:
Set Up: Inbound Email
 domain in the System functional area.
You can configure a notification type to use a specific email ingestion receiving domain. You can use the Workday-provided receiving domain or a verified customer-provided receiving domain.
Workday recommends using the Workday-provided receiving domain because it doesn’t require any setup for your company. It also eliminates the additional configuration steps that customer-provided receiving domains need after a non-Production refresh.
When you use the Workday-provided receiving domain, you must reselect it after every non-Production refresh using the
Configure Email Ingestion Settings
 task in your non-Production tenant.
When you use a customer-provided receiving domain, you need to set it up before you can select it in this task. See Steps: Set Up Customer-Provided Receiving Domains.
  1. Access the
    Configure Email Ingestion Settings
     task.
  2. From the
    Type
     prompt, select the notification type you want to link to an email ingestion receiving domain.
  3. As you complete the
    Receiving Domain
     section, consider:
    Option Description
    Receiving Domain Type
    Select the receiving domain type that you want to use.
    • The
      Use Workday-Provided Receiving Domain
       option enables you to use a receiving domain that Workday sets up and maintains.
    • The
      Use Customer-Provided Receiving Domain
       option requires you to first set up a custom receiving domain and update the DNS configuration for your company before you can select it.
    Receiving Domain
    When you select:
    • Use Workday-Provided Receiving Domain
      , the receiving domain is displayed in this field.
      You can’t make any changes to the Workday-provided receiving domain.
    • Use Customer-Provided Receiving Domain
      , you can select your verified receiving domain from this prompt.
    You can use any email alias with a Workday-provided receiving domain or a customer provided receiving domain.
  4. In the
    Allowed Senders
     grid, add a row for each email address from which you want the domain to accept emails.
    The Allowed Senders feature works only with the Supplier Invoice notification type at this time.