Skip to main content
Documentation
Documentation
Administrator Guide
Last Updated: 2023-06-23
Set Up Mobile Push Notifications

Set Up Mobile Push Notifications

Security:
Set Up: Tenant Setup - BP and Notifications
 domain in the System functional area.
You can enable users to receive push notifications on their mobile device for certain types of Workday notifications. Workday supports mobile push notifications for these devices:
  • Android
  • iPad and iPhone
  1. Edit Domain Security Policies.
    Set up security for these domains in the System functional area:
    • Manage Mobile Notifications
       gives administrators access to the
      Turn Off Mobile Notifications for Worker
       task.
    • Self-Service: Mobile Notifications
       gives workers access to the
      Turn Off Mobile Notifications
       task.
  2. Access the
    Edit Tenant Setup - Notifications
     task.
  3. In the
    Mobile App Notification Settings
     section, select these check boxes:
    • Enable Apple Push Notifications
    • Enable Google Cloud Messaging
  4. In the
    Notification Delivery Settings
     section, for a desired notification type, select or create a routing rule from the
    Rule
     prompt that enables
    Mobile Push Notification
     as a
    Channel
     and
    Immediately
     as the
    Default Frequency
    .
Workday sends push notifications for the notification types you've enabled.
To verify that their mobile device and Workday settings permit push notifications, your users need to:
  • Check their delivery settings on the
    Change Preferences
     task.
  • Configure their mobile device settings to enable push notifications.
  • Enable notifications from the
    Settings
     menu in the Workday mobile app.
  • Grant Workday permission to send them push notifications when they first sign in.