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Administrator Guide
Last Updated: 2024-09-20
Create Customer Central Sessions

Create Customer Central Sessions

Set up Customer Central Production access.
To load or migrate objects to a Production tenant, users must create a Production tenant session. The session authenticates the objects by linking the Customer Central user account with their Production tenant account.
A Production tenant session remains active for 30 days, after which you must set up a new session. A tenant session also ends anytime that the associated Production tenant account is locked, revoked, or disabled.
  1. Sign in to Customer Central as the user who intends to perform loading or migration to the target Production tenant.
    You must also have a valid user account in the Production tenant with the required security permissions to perform loading or migration.
  2. Access the
    My Tenant Session
     task.
  3. From the
    Tenant
     drop-down list, select the Production tenant.
  4. Click
    Open Session
    .
    Workday redirects you to the Production tenant.
  5. Sign in to the Production tenant as a user with the security permissions required to perform loading or migration.
  6. To authorize Customer Central access your Production account, click
    Allow
    .
    Workday redirects you to Customer Central.
You can now load and migrate objects to the Production tenant using tools such as Advanced Load (certified implementers only) and Object Transporter. You can close the tenant session manually at any time by accessing the
My Tenant Session
 task.