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Administrator Guide
Last Updated: 2025-09-19
Concept: Docs for Business Processes

Concept: Docs for Business Processes

Workday Docs is a document template creation application in Workday. With Docs you can design, create, and preview Docs templates that you then use to generate documents using Workday DocGen. Docs is an alternative to the traditional text block method for creating document templates. Workday Docs supports several types of documents and business processes. Workday Docs doesn't require the use of BIRT (Business Intelligence and Reporting Tools). You manage Docs templates using Workday Drive.
You can access Workday Drive by selecting the
Drive
 option in the Workday main menu.
With Workday Docs, you can create a new document template from Drive and:
  • Insert data fields, condition rules or blocks, and page breaks.
  • Create and manage language instances within a template, so that you can easily keep track of translated content.
  • Preview and edit the layout and content of a document.
  • Share templates with individuals or with unconstrained security groups.
  • Publish the template so that you can select it for use as the Default Document during the
    Configure Generate Document
    step of a business process.
Workday Docs document templates are created with a default, non-editable retention period of 3650 days (10 years).
When you configure a
Generate Document
step in a business process, you can select a Docs template as the source. The overall review process, which you can launch from My Tasks, and the business process steps remain the same.
Docs templates that you create and manage with Workday Docs exist in parallel with traditional document templates that you create using text blocks or BIRT. You can select either type of template in your business process steps.
When you set up Workday Docs for business processes, we don't support:
  • Automated conversion of templates based on text blocks into the Docs template format.
  • Custom fonts. The template editor, preview PDFs, and generated PDFs currently use the Roboto font. You can't change this selection.
  • Emojis.
  • OX-based migration of templates between tenants. To move templates, you can download them from the source tenant and upload them to the destination tenant, and edit reference IDs.
  • Reusable content between templates. Example: If the same content is in two templates, you need to update it in both.