FAQ: Contact and Personal Information

An alternate work location enables you to identify a work location address that is different than the business address. By default, the business location address is a worker's primary work location. When a worker defines a different address as their alternate work location, that address becomes their primary work location address. Example: a worker who always works from home selects their home address as an alternate work location; their home address becomes their primary work location.

Worker profiles display the primary business location unless an employee has an alternate work location. The

Change Contact Information

task and the

Change Work Contact Information

task specifies:

Current work location is business location
for workers who don't have an alternate work location.
Current work location is home
for workers whose alternate work location is their primary home address.
Current work location is alternate location
for workers who have an alternate work location with a different address.

Yes. To include an effective date when you remove an alternate work address:

Access the
Change Contact Information
task.
Open the edit window and select the alternate work location.
Specify the
Effective Date
that the address is no longer valid.
Save the date by clicking away from the address field.
Remove the alternate work address and submit your changes.

In the worker's history, the

Contact Change

event displays the specified date.

You can't remove primary contact information when the worker:

Has additional contact information.
Shares the contact information with others.

First remove the worker's additional contact information or remove the shared information from the other person's record. Then remove the primary contact information.

Deleting an emergency contact won't affect any entries that exist for the deleted individual. Example: A worker deletes an emergency contact listed as a dependent. Workday removes the dependent as an emergency contact, but continues to store the existing contact and personal information of the dependent.

You can add a condition rule to the

Edit Government IDs

or the

Edit ID Information

business process. The rule stops the business process when the employee's proposed ID duplicates an ID already in Workday.

Workday displays addresses in a format typical of mailing addresses for a country. This format doesn't necessarily include all the fields you can enter. Example: In the U.S., you can enter a county, but it's not typically included in mailing addresses, so it doesn't display on worker profiles.

Workday displays names in the script that you enter for the worker.

Workday makes the

Date of Death

field available on the

Edit Personal Information

task after the

Termination

business process completes for the involuntary termination.