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Administrator Guide
Last Updated: 2023-06-23
Setup Considerations: Configurable Fields for Personal Information

Setup Considerations: Configurable Fields for Personal Information

You can use this topic to help make decisions when planning your configuration and use of configurable fields for personal information. It explains:
  • Why to set them up.
  • How it fits into the rest of Workday.
  • Downstream impacts and cross-product interactions.
  • Security requirements and business process configurations.
  • Questions and limitations to consider before implementation.
For full configuration details, see task instructions.

What They Are

You can define and configure the personal information data fields that you want to collect and manage for your users. You can collect both country-specific and non-country-specific data.

Business Benefits

  • You can tailor personal data collection more precisely to meet your needs and provide a better user experience for your workers.
  • You aren't limited to collecting personal information for Workday-delivered fields. You can configure personal information fields specific to your organization.

Use Cases

Configure:
  • Country-specific fields to provide prompt options by country, similar to delivered fields like Marital Status and Race/Ethnicity.
  • Non-country-specific fields that enable you to have global prompt options, similar to delivered fields like Pronoun, Gender, and Sexual Orientation.
  • Frequently requested types of personal information. Example: A person's status in these areas:
    • Caregiver
    • Immigration
    • Neurodiversity
    • Socioeconomic
    • Transgender

Questions to Consider

Question
Consideration
How can you make configurable fields for personal information translatable?
You can translate:
  • Drop-down values using the
    Business Object Translations
    task.
  • Help text using the
    Business Object Translations
    task.
  • Section and field labels using the
    Maintain Non-English Custom Labels 
    task.
How can you use configured fields for personal information in a payroll integration?
You can use field overrides in these integrations to retrieve your configurable field values:
  • Payroll Effective Change Interface (PECI)
  • Payroll Interface Common Output File (PICOF)

Recommendations

When you configure domains for their corresponding sections, add a Note in Workday that describes what the domain secures, because custom labels don't display in domain names. Example: This domain secures Caregiver Status information.

Requirements

No impact.

Limitations

You can only use this feature to collect personal data for a worker. You can't configure personal information for candidates.
You can't configure personal information as free-form text, only as prompt options.

Tenant Setup

To enable multi-select for configurable fields, access the
Edit Tenant Setup - Global
task.

Security

Domain
Description
Set Up: Contact Info, IDs, and Personal Data
in the Contact Information functional area.
Enable this domain to provide access to the
Configure Personal Information Sections
task.
These domains in the Personal Data functional area:
  • Person Data: Country Specific Section 1
  • Person Data: Country Specific Section 2
  • Person Data:  Country Specific Section 3
  • Person Data:  Non Country Specific Section 1
  • Person Data:  Non Country Specific Section 2
  • Person Data:  Non Country Specific Section 3
Enable the domain that corresponds to the section you've enabled. These domains provide access to security groups to view personal information data on the worker. Example: When you set up values for
Country Specific Section 1
, you need to enable the
Person Data: Country Specific Section 1
domain.
  • Self-Service: Country Specific Section 1
  • Self-Service: Country Specific Section 2
  • Self-Service: Country Specific Section 3
  • Self-Service: Non Country Specific Section 1
  • Self-Service: Non Country Specific Section 2
  • Self-Service: Non Country Specific Section 3
Enable the domain that corresponds to the field you've enabled. These domains provide access to self-service security groups to view their own personal information data. Example: When you set up values for 
Country Specific Section 1 - Field 1
, you need to enable the
Self-Service: Country Specific Section 1
domain.

Business Processes

You can use the
Change Personal Information
business process to update a worker's personal information.

Reporting

Workday-delivered report fields enable you to report on personal information on these business objects:
  • Personal Information Change Event
  • Personal Information for Country (for country-specific sections)
  • Worker
You can add new report fields to existing reports or build new custom reports to report on new configurable fields.

Integrations

You can use field overrides in these integrations to retrieve configurable field values:
  • Payroll Effective Change Interface (PECI)
  • Payroll Interface Common Output File (PICOF)

Connections and Touchpoints

Workday offers a Touchpoints Kit with resources to help you understand configuration relationships in your tenant. Learn more about the Workday Touchpoints Kit on Workday Community.