FAQ: Paying Time
- How can we prevent employees from entering time when we're running payroll?
- Enter lock dates on the time period schedule. See Set Up Payroll and Time Tracking Period Schedules.
- Payroll is taking longer than we expected this pay period. Can we extend the lockout period for time entry?
- Yes. An administrator with the appropriate security can change the lock dates for the time period schedule.
- What happens if a worker has both time entries and payroll input for the same earning during a week?
- Workday Payroll will process both and report the results on separate payroll result lines (payroll input doesn't override reported time). Example: If 40 hours of payroll input are entered for Lupe, and she enters another 3 hours through Time Tracking, 43 hours are processed.
- How do I change the cost center or other worktag value entered for a worker's time after Workday Payroll retrieves the time?
- As a best practice, use theEnter Time for Workertask to change the worktag value. Recalculate payroll to retrieve the corrected value.
- What happens when time is entered after the payroll is complete?
- To pay the time during the next on-cycle payroll, the payroll administrator should use theRun the Retro Pay Calculationtask before running the next payroll.
- What happens if time is corrected after it has been paid?
- Correcting a paid time block changes its status toModified after Paid. Workday Payroll will pick up the modified time block, after its approval, when you run the retro pay calculation process.Be sure all corrections are approved before completing the Retro Pay Calculation process to prevent a negative retro difference for the time already paid.
- A worker who was eligible for overtime transferred midweek to a group that's not eligible for overtime. If he worked overtime hours before the transfer, will these be passed to payroll?
- When you select theRun Time Calculation Eligibility Day by Daycheck box on theEdit Tenant Setup - HCMtask to evaluate worker eligibility for time calculations daily, any overtime hours for the worker prior to the transfer will be automatically sent to payroll.When you don't select the check box, then not automatically. A worker must meet the eligibility requirements for the overtime calculation on the last day of the week for which time was reported. Since the worker did not meet eligibility criteria for the time calculation group at the end of the week, the overtime calculation is not executed. To enter overtime hours for the worker, use theAdjust Calculated Timetask or make an adjustment in payroll.
- Can more than one earning process the same hours?
- Yes. However, you can't include the same hours in more than 1 gross-to-net result.Example: You can map time tagged asRegularandShift Differentialto both:
- AnHourly Payearning.
- AShift Differentialearning.
You can't include the same hours in a regular pay run and a separate bonus run. - We want workers to enter all hours through Time Tracking, but only want to pass exception hours to payroll for processing. Is this possible?
- Yes. To accomplish this, don't map the calculation tag for regular hours to a payroll earning; only map the calculation tags for exception time to earnings.
- How can I tell if a worker's time has been paid?
- On the time entry calendar, Workday adds the wordPaidto a reported time block after all related calculated time blocks are paid (after Payroll has a status ofComplete).In addition, Workday delivers several report fields you can use in reports to determine how Payroll used time blocks. These report fields are based on theWorker Time Blockbusiness object :
- Payroll Status for Calculated Time BlockPossible statuses are:
- Not Yet Pulled Into Payroll
- Pulled into Payroll / Not Yet Completed
- Payroll Completed
- Modified After Paid
- Payroll Result for Calculated Time Block
- Payroll Result Lines for Calculated Time Block
Payroll Result Linebusiness object, to see which time blocks were paid by a particular result:- Time Block(s) for Result Line
- How do I figure out why an employee wasn't paid for some or all of his time?
- Possible reasons include:
- The earning isn't configured correctly.
- The worker didn't meet the eligibility requirements for the earning that is mapped to the time block.
- The worker wasn't active during the pay period.
- The worker has changed the time, but the change hasn't been approved yet.Check the time block history through the time entry.
- Can time entries be paid by off-cycle payments?
- Yes, time entries can be paid by replacement payments, but not by additional payments or manual replacement payments.
- Is it possible to override the hourly pay rate when I enter time?
- Yes. You can configure the time entry code to enable users to override the pay rate. You can also specify the currency of the override rate and restrict self-service users from entering override rates for their own time blocks. See Concept: How Payroll Processes Calculated Time.