Assign Multiple Managers to Supervisory Organizations
In the
Maintain Assignable Roles
task, ensure that the Restricted to Single Assignment
check box isn't selected for the Manager role.You can assign multiple managers to a supervisory organization, which is a common requirement in some industries where shift workers report to multiple managers. When an organization has multiple managers:
- More than 1 position can occupy the Manager role.
- 2 or more managers share equal responsibility for workers in an organization.
- All managers have the same abilities to initiate, view, and approve transactions on a group of workers.
- All managers display as equals on organization charts.
- As a related action on the desired supervisory organization, select .
- For the Manager role, verify that theRestricted to Single Assignmentcheck box isn't selected.(This check box matches the setting of theRestricted to Single Assignmentcheck box in theMaintain Assignable Rolestask.)
- In theAssigned Tocolumn, select 1 or more positions that you want to assign to the Manager role.
- (Optional) In theSingle Assignmentcolumn, select 1 of the positions assigned to the Manager role to use when a single assignment is required for integrations and reporting fields that require a single instance.This column displays for the Manager role only when theRestricted to Single Assignmentcheck box for the Manager role isn't selected in theMaintain Assignable Rolestask.Making a single assignment selection has no impact on business process routing or security. TheSingle Assignmentcolumn displays on theRolestab of the associated supervisory organization only when you've explicitly selected a single assignment manager.
After you assign multiple managers to a supervisory organization:
- Any associated organization charts display multiple managers by placing them adjacent to one another at the top of the organization.
- Business processes that are not configured to route to a single assignment manager route to all managers. Any of them can take action on the steps associated with the Manager role.
- Integrations that require a single assignment manager use either the designated manager (if one has been specified) or the manager whose last name comes first alphabetically.