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Administrator Guide
Last Updated: 2026-03-13
Steps: Set Up Amend Form I-9 Business Process

Steps: Set Up Amend Form I-9 Business Process

  • If you plan on using the
    E-Verify
     integration to update Form I-9 receipts, create the integration system before you configure the integration steps on the
    Amend Form I-9
     business process.
  • Security: These domains in the System functional area:
    • Business Process Administration
    • Manage: Business Process Definitions
Set up the
Amend Form I-9
 business process so that you can:
  • Send back Section 1 of the Form I-9 to an employee so they can correct it.
  • Make changes to Section 2 of an employee's Form I-9.
  • Add, delete, or update any attachments on an employee's Form I-9.
  • Use the
    Update Form I-9 Receipts
     task to update an employee's Form I-9 once you receive the document they initially presented a receipt for.
If you want to submit an employee's Form I-9 to E-Verify once you receive the document that they initially presented a receipt for, you can include integration steps on the
Amend Form I-9
 business process.
You can also configure advanced routing fields on the
Amend Form I-9
 business process when you use multiple
E-Verify
 integrations.
Forms will only be sent to E-Verify through the
E-Verify
 integration using the
Update Form I-9 Receipts
 task.
You can't amend Section 3 data after you submit the task in Workday.
  1. Edit Business Processes.
    Configure the
    Amend Form I-9
     business process in the Onboarding functional area.
    Order the business process steps as shown. Ensure that the
    Form I-9 Section 2 - Amend
     step is not optional. When you use the
    E-Verify
     integration, include steps
    c
     -
    h
    . The
    Completion
     step must be on or after step
    b2
    , and before step
    g
     or step
    i
    .
    Order
    If
    Type
    Specify
    a
    Initiation
    b1
    Amend Section 1? (Workday Owned)
    Action
    Form I-9 Section 1 - Amend
    b2
    Amend Section 2 (Workday Owned)
    Action
    Form I-9 Section 2 - Amend
    c
    Update Form I-9 Receipts? (Workday Owned)
    Service
    E-Verify Initial or Reverification
    d
    E-Verify identifies cases with the same SSN in last 365 days? (Workday Owned)
    Action
    E-Verify Duplicate Case Check - Amend
    e
    Close duplicate cases and create a new case at E-Verify? (Workday Owned)
    Service
    E-Verify Close Duplicate and Create New Case
    f
    Case is queued? (Workday Owned)
    Service
    E-Verify Queued Case
    g
    Case requires a photo match? (Workday Owned)
    Action
    E-Verify Photo Match - Amend
    h
    Case requires a photo match? (Workday Owned)
    Service
    E-Verify Confirm Photo
    i
    U.S. employment eligibility status pending? (Workday Owned)
    Action
    Final U.S. Employment Verification Status - Amend
    1. Add the appropriate security groups to the
      Form I-9 Section 2 - Amend
       step.
    2. (Optional) When you use
      E-Verify
      , click these buttons to configure the integration:
      • Configure E-Verify Initial or Reverification
      • Configure E-Verify Close Duplicate and Create New Case
      • Configure E-Verify Confirm Photo
    3. (Optional) When you use
      E-Verify
      , access the
      Configure E-Verify Event Service
       page and select the same
      E-Verify
       integration system.
  3. (Optional) Select
    Business Process → Maintain Step Label Override
     from the related actions menu for steps
    g
     and
    i
    .
    When you use
    E-Verify
    , specify these step label overrides:
    • Step
      g
      : Photo Match
    • Step
      i
      : Finalize
  4. For
    E-Verify
    , inform an HR partner when an employee doesn't have authorization to work. Use the
    U.S. Employment Verification Status
     report field to create a notification rule.
  5. When you use
    E-Verify
    , select the
    Collect advanced routing fields when Updating Form I-9 Receipts
     check box.
You can make changes to
Section 2
 of an employee's Form I-9 and to their attachments. You can send
Section 1
 back so employees can correct information, such as their citizenship status.
When you’ve configured
E-Verify
 integration steps on the business process definition, you can submit an employee's Form I-9 to
E-Verify
 once you receive the document that they initially presented a receipt for.