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Administrator Guide
Last Updated: 2025-07-25
Create Help Text for Change Job

Create Help Text for Change Job

This topic is relevant to the legacy change job experience. We plan to retire this topic in a future release.
Security:
  • Business Process Administration
    or
    Manage: Business Process Definitions
    domain in the System functional area.
  • Set Up: Guidance Workspace
    security domain in the User Success Platform functional area.
You can provide 3 types of help text for the
Change Job
business process:
  • Step help. In the initiation, review, and approval steps, you see this text on all pages of the Guided Editor, and at the top of the Summary Editor. This text also displays on the page where you select the
    Worker
    or
    Job
    if:
    • You access the
      Change Job
      ,
      Change Location
      , or
      Request Transfer
      tasks through search.
    • A worker has multiple jobs.
  • Section group help. You only see this text in the Guided Editor, below the step help text in each section.
  • Quick tips using Guidance Workspace. You can create customized field-level support text in the UI.
If you consolidate
Change Job
with
Propose Compensation Change
and
Change Organization Assignments for Worker
:
  • The
    Organizations
    and
    Compensation
    sections display Section Group help text only.
  • Help text for the initiation step isn't available.
You can also configure a guided tour as field-level help text to guide users through the change job process using the
Configure Guided Tours
task.
  1. Define step help text:
    1. Access the default definition of the
      Change Job
      business process.
    2. As a related action on a step, select
      Business Process
      Maintain Step Help-Text
      .
  2. Define help text for the section group.
    1. Access the
      View Business Process Template
      report.
    2. Select
      Change Job
      .
    3. On the
      Section Groups
      tab, click
      Configure Help Text
      in the
      Configure Section Group
      column.
    Workday only displays help text defined at the section group level. You can copy existing section-level help text to the section group level by clicking
    Configure Help Text
    in the
    Configure Section
    column. If you defined
    Summary Page
    help text on the
    Instructional Text
    tab, you can copy this text to the initiation step help in the
    Change Job
    business process.
    Repeat this procedure for the
    Propose Compensation Change
    and
    Change Organization Assignments for Worker
    business processes. The Guided Editor displays this help text in the
    Organizations
    and
    Compensation
    sections of the consolidated processes.
  3. Define field-level help text to guide users through the change job process using the
    Guidance Workspace
    tool.
    Select from these Change Job initiating actions in the
    Tasks
    report.
    • Change Job
    • Start Job Change
    Any user that accesses the task sees your guidance.