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Administrator Guide
Last Updated: 2026-02-06
Steps: Set Up Machine Learning for Recruiting

Steps: Set Up Machine Learning for Recruiting

For suggested jobs, configure the
Candidate as Self
security group to enable modify access on these domains in the Recruiting functional area:
  • Self-Service: Candidate
  • Self-Service: External Recommended Jobs
You might need to take additional steps to enable this feature based on your organization's subscription service agreement. Your organization is either on the Main Service Agreement (MSA) or the Universal Main Service Agreement (UMSA). To determine your organization's subscription service agreement:
  1. Select your profile avatar on Workday Community.
  2. Select
    Profile
    .
  3. On your profile page, select your organization's name, which is beneath your name and next to your job title.
  4. View your
    Subscription Service Agreement
    value.
If the value is:
  • UMSA
    , the feature is automatically available. You can skip the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
    step. For more information on Machine Learning data contributions, see Concept: Workday AI for Universal Main Subscription Agreement Customers.
  • MSA
    , you must enable this feature through Innovation Services using the
    Enable Innovation Services Feature and AI Data Contributions for MSA Customers
    step.
Note: UMSA customers don't have Innovation Services tasks and reports in their tenants as these are for MSA customers only. UMSA customers can ignore all information regarding Innovation Services.
You can enable machine learning for Recruiting to display:
  • Suggested skills on job applications, job requisitions, and the
    Prospect Introduce Yourself
    page.
  • Suggested jobs to external candidates.
  • Skills Cloud skills to create dynamic candidate pools.
Candidates can view and select suggested skills when entering skills on their job application. Workday bases the suggestions on an external candidate’s uploaded documents when using the
Quick Apply
option. For internal candidates, the suggested skills are based on several factors from the worker profile, such as their:
  • Skills
  • Current job title and job description
  • Job history
  • Projects
  • Public feedback
  • Completed Learning courses
You can view suggested skills for job requisitions on the
Skills
section when you create or edit a job requisition. Workday bases suggested skills on similar worker profiles and the data that you enter for these fields on the
Job
section:
  • Job Posting Title
  • Job Description
  • Additional Job Description
  • Job Description Summary
Prospects can view and select suggested skills on the
Prospect Introduce Yourself
page. Candidate Engagement customers can enable prospects to select skills when they register for a recruiting event.
External candidates can view active job suggestions on the:
  • Candidate Home
    page of an external career site.
  • Job Posting
    page, whether they sign in to their account or not.
Workday suggests jobs based on jobs the candidate:
  • Applies to.
  • Views.
  1. You might need to take additional steps to enable this feature depending on your organization's subscription service agreement. For more information, see this Community article.
    On the
    Innovation Services Opt-In
    task, select the
    HCM ML Features and Third Party Connectors GA
    service on the
    Available Services
    tab in the
    HCM
    category.
  2. Access the
    Edit Tenant Setup - Machine Learning
    task.
    Select the region in which Workday hosts data used for improvement and personalization of machine learning and analytics functionality.
    Security:
    Set Up: Tenant Setup - Machine Learning
    in the System functional area.
  3. Access the
    Maintain Skills and Experience Setup
    task.
    To enable suggested skills, select these check boxes:
    • Enable Workday Skills Cloud
    • Populate Suggested Skills for Workers
    • Populate Suggested Skills for Internal Candidates
    • Populate Suggested Skills for External Candidates and Prospects
    • Populate Suggested Skills on Job Requisitions
There’s a delay from when you enable Skills Cloud and our background jobs complete processing maintained skills in your tenant. Workday displays suggested jobs within 24 hours. When you post a new job requisition or update an existing one, Workday displays those changes in the Suggested Jobs section within 24 hours. For creating dynamic candidate pools using Skills Cloud skills, we recommend waiting a minimum of 1 week before reviewing the remaining maintained skills and the results from your dynamic candidate pool. See Concept: Automated Skill Management
You can test the feature in your Implementation tenants by accessing the
Maintain Weekly Machine Learning Activation for Implementation Tenant
task and selecting the
Extract for Implementation Tenant
check box for the Machine Learning Innovation Service you wish to use.
You can't test the feature in your Sandbox tenant. Workday no longer enables machine learning data extraction in Sandbox.