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Administrator Guide
Last Updated: 2024-03-08
Steps: Add Notification Delays to Recruiting Business Processes

Steps: Add Notification Delays to Recruiting Business Processes

Workday enables you to add a timed delay to custom workflow notifications on recruiting-related business processes. Delaying a notification can prevent a candidate from receiving a rejection message immediately after they submit their job application.
You can create the delay using either the moment the trigger occurs or a report field and define the amount of time for the delay.
Delayed notifications don't work with attachments.
  1. Create a routing rule that enables
    Email
     as a
    Channel
     and
    Immediately
     as the
    Default Frequency
    .
  2. Access the
    Edit Tenant Setup - Notifications
     task.
    Select the
    Enable Reminders
     check box on the
    Reminder Settings
     section.
    On the
    Notification Delivery Settings
     section, select the
    Business Processes
     parent notification type. Add the new routing rule in the
    Rule
     prompt on the
    Custom Business Process Notifications
     notification type.
  3. Access the business process definition for 1 of these business processes:
    • Assessment
    • Background Check
    • Employment Agreement
    • Interview
    • Job Application
    • Ready for Hire
    • Reference Check
    • Review
    • Screen
  4. From the related actions menu, select
    Business Process
    Add Notification
    .
  5. Complete the
    Triggers
     section.
    The trigger for the delay can be a disposition status, or an entry or exit step in the business process definition.
  6. Complete the
    Delay Notification
     section.
    Workday displays this section when you must select the
    Enable Reminders
     check box on the
    Edit Tenant Set Up - Notifications
     task.
    The timing of the delay can be the moment the trigger occurs or a report field. You can define the amount of time for the delay. A 1-day delay occurs at midnight of the next day.
You can view pending notifications using the:
  • Pending Notifications
     grid on the
    All Events
     profile on the
    Full Process Record
     task.
  • Delay
     column on the
    Custom Notification
     section on the business process definition.
  • Pending Business Process Notifications
     report. In the
    Functional Area
     prompt, you can select the
    Recruiting
     functional area to view pending recruiting notifications.
Candidates won't see their job application disposition until they receive the delayed notification. The notification delay also applies to the job application status on the Candidate Home page of an external career site.