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Administrator Guide
Last Updated: 2023-09-08
Steps: Set Up Notifications for Candidates

Steps: Set Up Notifications for Candidates

You can use the Workday notification framework to send notifications at any stage in the recruiting process:
  • To active candidates who apply to a specific job. Candidates can't unsubscribe from these emails.
  • As informational-only recruiting marketing, unrelated to a job the candidate has applied to. Candidates can unsubscribe from these emails.
In addition to emails, you can also send:
  • Mobile push notifications.
  • SMS notifications by configuring Workday Messaging.
You can include attachments in emails that you send through the
Invite to Apply
 or
Send Message
 tasks.
The notification framework also enables you to configure message templates for these communications.
  1. Configure these Workday-delivered security segments for the
    Set Up: Message Templates
     domain:
    • Active Candidate Security Segment
    • Recruiting Marketing Security Segment
  2. Edit Domain Security Policies.
    Configure the security policies for the
    Set Up: Message Templates
    domain in the System functional area and these domains in the Recruiting functional area:
    • Candidate Communication
    • Invite to Apply
  3. Activate Pending Security Policy Changes.
  4. Access the
    Edit Tenant Setup - Notifications
     task.
    In the
    Notification Delivery Settings
     section, configure the
    Active Candidates
     notification type in the
    Recruiting
     tab:
    1. Select the
      Override Parent Notification Type Settings
       check box to view the options to configure individual notification settings.
    2. Select a notification routing rule from the
      Rule
       prompt, which applies to individual notification types under the parent.
    Security:
    Set Up: Tenant Setup - BP and Notifications
     domain in the System functional area.
  5. Set up Workday Messaging and enable your candidates to opt in to SMS notifications.
  7. Access the
    Create Message Template
     task.
    To include a report field in the subject and body of an email or in an SMS message or a push notification, click the
    Insert tag
     icon and select it.
    Example: To email a candidate about a job posting that they applied to, add the:
    • Job Posting Title
       field to the
      Subject
       text area.
    • Job Posting
       field to the
      Body
       text area.
    Security:
    Set Up: Message Templates
     domain in the System functional area.
  8. Select
    Recruiting Communications
     from the
    Email Template Behavior
     prompt.
    Example: Create an email template that includes your company name, company logo, and physical address.
Send Recruiting Marketing notifications to candidates using the:
  • Candidate Actions
    Invite to Apply
     or
    Candidate Actions
    Send Message
     related action from a candidate's name.
  • Invite to Apply
     task.
  • Invite to Apply
     or
    Send Message
     mass candidate actions on the
    Candidates
     tab of a job requisition profile.