Steps: Set Up SMS Notifications for Candidates

Review setup considerations for Workday Messaging. See Setup Considerations: Workday Messaging.

Workday Messaging enables you to send SMS notifications to internal or external candidates who opt in to receive them. Candidates can receive these types of notifications through SMS at any stage in the recruiting process:

Active Candidates

Candidate Reminders

Custom Business Process Notifications

Recruiting Marketing

You can also enable candidates to view dynamic information from report fields that you include in notifications.

Set up Workday Messaging and configure notification settings for your tenant.

See Steps: Set Up Workday Messaging.

(Optional) Enable candidates and prospects to view data from report fields included in ad hoc messages and candidate notifications.

See Steps: Configure Access to Fields in Candidate Notifications.

From the related actions of the Recruiting
business process you want to create a custom SMS notification for, select

Business Process

Add Notification

Complete the

SMS Message Content

section.

Manage SMS Preferences for Candidates.

Opt in or opt out of SMS notifications for external candidates and prospects.

Internal candidates can opt into SMS notifications on their:

Contact Information

Preferences

You can encourage existing external candidates to opt in to SMS notifications with a message that includes the

Update Contact Information URL

report field.

To identify the candidates who are receiving SMS notifications, you can create a custom report from the