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Administrator Guide
Last Updated: 2025-10-17
Steps: Set Up Machine Learning for Learning Recommendations

Steps: Set Up Machine Learning for Learning Recommendations

Add 1 or more of these worklets to your Learning dashboard:
  • Based on Your Skills to Develop
  • Recommended for You
The steps for enabling this feature depend on your organization’s subscription service agreement. To determine your subscription service agreement, a Community user can:
  1. Access your profile avatar on Community.
  2. Select the
    Profile
     button.
  3. On your profile page, select your organization's name underneath your name and to the right of your title.
  4. View the
    Subscription Service Agreement
     value.
If the value is:
  • MSA
    , you must enable this feature through Innovation Services using the
    Enable Innovation Services Features and Machine Learning Data Contribution
     step.
  • UMSA
    , you can skip the optional
    Enable Innovation Services Features and Machine Learning Data Contribution
     step.
Provide more relevant content recommendations for learners by enabling machine learning on these worklets:
  • Based on Your Skills to Develop
  • Recommended for You
  • You Might Also Be Interested In
You can also enable machine learning to display
Suggestions for You
 on learning paths. You must enable the Learner Experience learning paths feature to use this functionality.
  1. You might need to take additional steps to enable this feature depending on your organization's subscription service agreement. For more information, see this Community article.
    On the
    Innovation Services Opt-In
     task, select the
    HCM ML Features and Third Party Connectors GA
     service on the
    Available Services
     tab in the
    HCM
     category.
  2. Access the
    Edit Tenant Setup - Machine Learning
     task.
    Select the region in which Workday hosts data used for improvement and personalization of machine learning and analytics functionality.
    Security:
    Set Up: Tenant Setup - Machine Learning
     in the System functional area.
  3. Access the
    Edit Tenant Setup - HCM
     task.
    Select the
    Enable Related Content Recommendations
     check box to enable the
    You Might Also Be Interested In
     worklet.
    The related learning content displays to all learners, including pre-hires.
Workday updates machine learning data every 24 hours, Monday through Friday.
For the
Based on Your Skills to Develop
 worklet, Workday:
  • Enables you to configure it using the
    Maintain Learner Experience
     task.
  • Focuses more on recommendations which will have more emphasis on learning content where the relevant skills are tagged to the content.
  • Generates recommendations using the skills tagged on the content, those discovered using machine learning, and the learner's skill interests.
  • Requires you to opt into the Learning Data category but provides a non-Machine Learning version of recommendations if you don't opt into it.
  • Still uses inferred skills for recommendations but displays them further down in the ranking order. If a relevant skill isn’t tagged to a piece of learning content, Workday uses inferred skills for all recommendations.
The
Recommended for You
 worklet provides learners relevant content based on the:
  • Previous content the learners completed.
  • Learner's Workday profile, including job profile, skills, resume, and education details.
  • Learning patterns in content completed by workers in similar roles.
This worklet requires you to opt into the Learning Data and Worker Profile Data categories. Access the
Maintain Innovation Services Data Selection Opt-In
 task and select the HCM: HCM ML Features and Third Party Connectors GA prompt to find the Data categories. Use the
Maintain Learner Experience
 task to configure it.
The
You Might Also Be Interested In
 worklet displays related content that learners might be interested in when they access or complete a course. Workday:
  • Requires you to opt into the Learning Data category to use this worklet.
  • Uses machine learning to identify related content based on characteristics such as the title, description, skills, and topics.
Suggestions for You
 displays recommendations for content to add to your learning paths. You must have at least 1 piece of learning content in your path to receive machine learning suggestions.