Concept: Waitlists for Learning Course Offerings

If you enter a

Waitlist Capacity

value and select the

Enable Auto-Enrollment from the Waitlist

check box on these tasks for a blended course, Workday automatically enrolls learners from the waitlist when space in a course offering becomes available:

Create Course

Edit Course

Edit Course Offering

Schedule Course Offering

Workday also secures waitlists to the context of primary instructors so that they can view and manage waitlists for the course offerings that they deliver.

Workday provides these reports and tasks to enable you to view and manage waitlists:

Reports and Tasks	Description
Manage Waitlists	You can access this report in global search or select the Manage Waitlisting menu on the Learning Admin dashboard. Learning instructors can access this report on the Instructor Dashboard . This report displays 2 sections: Waitlists Requiring Action: Lists course offerings that aren’t configured with the Enable Auto-Enrollment from the Waitlist option, but have learners on a waitlist and enrollment capacity. All Other Waitlists: Lists course offerings with an active waitlist, but no enrollment capacity. You can drill into an offering to view and manage its waitlist.
Manage Waitlist	Enables you to enroll learners manually on a course offering from its waitlist. To access this task, click Manage beside the offering on the Manage Waitlists report. You can also access this task from the View Course report. Select either: More Manage Waitlist . On the Administrative tab, as a related action on the Course Offering , select Course Manage Waitlist .
View Waitlist	Displays all learners on the waitlist for a course offering. You can access this report from the View Course report by either: Selecting More View Waitlist . On the Administrative tab, as a related action on the Course Offering , selecting Course View Waitlist .

Enrollment Types That Relate to Waitlists

The

Enrollment Type

report field on the Learning Enrollment Event business object provides status values for learning course enrollments from the Registration Record Status business object. We display these status values when you access these reports:

Course:

On the

Enrollments

tab in the

Enrollment Status

column of the

Enrollments

grid when viewing enrollments for course offerings.

View Blended Course:

On the

Schedule

tab in the

Enrollment Status

column of the

History

grid.

We also display these values to learners on the

Schedule

tab of the

View Course

report. The

Enrollment Status

column of the

History

grid displays the enrollment type after learners try to waitlist on a course.

Enrollment Type	Description
Waitlisted	Displays when a learner tries to enroll in a course offering that’s full and joins a waitlist.
Waitlist - Closed	Displays when a course offering closes while the learner is on a waitlist for the offering. Learners can’t enroll even if there are seats available. Workday records a drop date for the offering for each learner on the waitlist so that they can enroll in another offering.
Waitlisted - Pending Approval	Displays when a learner tries to join a waitlist for a course offering that’s full and requires approval. Workday displays this status until the approval step completes. The status then moves to Waitlisted if the offering is still open. If a seat becomes available, once approved and Enable Auto-Enrollment from the Waitlist is set for the course or course offering, Workday automatically enrolls the next learner from the waitlist. If the approval remains pending and another learner joins the waitlist, Workday enrolls that learner on the course before the learner with the pending approval. When the approval step completes, and Enable Auto-Enrollment from the Waitlist is set for the course or course offering, Workday automatically enrolls the learner and the status moves to Enrolled if: The Maximum Enrollment Capacity for the course offering increases. Seats become available due to learners dropping their enrollments, or mass drop enrollments by learning administrators or users with constrained access.