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Administrator Guide
Last Updated: 2026-06-26
Manage Enrollment Completion

Manage Enrollment Completion

Security: These domains in the Learning Core functional area:
  • Manage: Learning Course Enrollments
  • Set Up: Learning Catalog
When learners complete a blended or digital course that contains a lesson with packaged content, a video with interactions, or a survey, sometimes the completion results don't pass back to Workday. Example: If learners experience a network connectivity issue while playing SCORM content, their device might cache the lesson locally and they can complete it, but Workday doesn't record the results. You can manually complete the enrollment on their behalf, so learners don't have to retake the course, giving you an additional level of control when needed. You can also manually enter the score and grade if
Provide Course Grade
 is set on the media lesson in the course.
You can change enrollment results only for courses that have
Not Started
 or
In Progress
 completion status. You can't change the enrollment results after you enter the results manually and mark a course as
Complete
. You can change enrollment results as completed only if you change the tracking status of all lessons in an enrollment as completed.
To complete or enter results for instructor-led lessons, use the
Manage Grading and Attendance
 task. See: Manage Schedules and Grading and Attendance.
Note that Workday doesn’t support manually marking standalone lessons as complete.
For
Sana Content
 lessons, progress and completion sync from Sana Learn to Workday Learning in near real-time.
  1. Run the
    Manage Learning Content
     report and search for the course.
  2. Select the course for which you want to complete enrollment.
  3. In the view course report, click the
    Enrollments
     tab.
  4. Select the enrollment that you want to complete on behalf of a learner.
    You can change enrollment results only for courses that have
    Not Started
     or
    In Progress
    completion status and
    Enrolled
     enrollment status.
  5. On the
    View Learning Enrollment
     report, click
    Manage Completion
    .
  6. Enter these values:
    Tracking Status
    Completion Date and Time
    Select
    Completed
    .
    Enter a completion date and time.
    Enter a score and grade, if applicable.
    You can change enrollment result as completed only if you change the tracking status of all lessons in an enrollment as completed.
  7. Select the
    Confirm
     check box to save your changes.
  8. Click
    OK
    .
Create an advanced custom report to view which courses contain lessons that you've manually assessed. Use these reporting items:
  • Learning Enrollments
     data source.
  • Enrollment Manually Assessed
     report field on the Learning Enrollment business object.
  • Lesson Manually Assessed
     report field on the Lesson Tracking business object.
See: Create Custom Reports.
Run the custom report and filter the enrollments by worker. Verify that Workday marked the enrollment and lessons as manually assessed.