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Administrator Guide
Last Updated: 2026-03-13
Steps: Set Up Public Learning Content

Steps: Set Up Public Learning Content

Workday plans to retire Content Cloud YouTube integration in a future release.
You might need to take additional steps to enable this feature based on your organization's subscription service agreement. Your organization is either on the Main Service Agreement (MSA) or the Universal Main Service Agreement (UMSA). To determine your organization's subscription service agreement:
  1. Select your profile avatar on Workday Community.
  2. Select
    Profile
    .
  3. On your profile page, select your organization's name, which is beneath your name and next to your job title.
  4. View your
    Subscription Service Agreement
     value.
If the value is:
MSA
, you must enable this feature through Innovation Services using the
Enable Innovation Services Feature and AI Data Contributions for MSA Customers
step.
UMSA customers don't have Innovation Services tasks and reports in their tenants as these are for MSA customers only. UMSA customers can ignore all information regarding Innovation Services.
Public Learning Content provides you with a catalog to search for external content, and related materials from Workday and third-party content providers. Catalog listings include titles, descriptions, and other metadata to help you select which content to make available for customer consumption in Workday. When you set up Public Learning Content, you can import content from YouTube into your tenant, enabling you to deliver rich and engaging playback experiences.
  1. On the
    Innovation Services Opt-In
     task, select the
    Public Learning Content (Do Not Use)
     service in the
    Learning
     category.
  2. Access the
    Configure External Content Provider
     task.
    Activate the channels you want to make available in your tenant for a content provider. See Reference: External Content Provider Configurations.
    • Security:
      • The
        Set Up: External Content
         domain in the Cloud Connect for Learning functional area.
      • The
        Set Up: Learning External Content Integrations
         domain in the Learning Core functional area.
  3. Enable Workday Learning to include the third-party content you configured.