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Administrator Guide
Last Updated: 2025-01-24
Steps: Create Article Authors

Steps: Create Article Authors

Security: These domains in the Help functional area:
  • Manage: Help Articles
  • View: Help Articles
  • Self-Service: Help Articles
You can create article authors that restrict who can create and edit a Help article.
Knowledge Management only supports unconstrained security groups.
  1. Create unconstrained segment-based security groups based on article categories that represent the authors. Grant the security groups access to the category segments that they represent.
    Example:
    Option
    Description
    Name
    Enter
    Article Authors: Benefits
    .
    Security Groups
    Select
    Benefits Administrator
    .
    Access to Segments
    Select
    Security Segments
     >
    Knowledge Base Article Category
     >
    Benefits (Active)
    .
  2. Edit Domain Security Policies.
    Grant your new segment-based security groups permissions to these domains:
    • Manage: Help Articles
       in the Help functional area.
    • Drive
       in the System functional area.
  3. Activate Pending Security Policy Changes.
Users with access to the
Manage: Help Articles
 domain in the Help functional area can create and edit articles that have the category segment that their security group represents.