Concept: Workday Everywhere Using Workday Assistant
Workday Everywhere (WE) enables workers to perform self-service tasks directly from Slack or Microsoft Teams. You can view the capabilities available in Workday for Microsoft Teams and Workday for Slack by selecting
Explore All
from the related actions menu in the Quick Actions
section.You can use Workday for Microsoft Teams and Workday for Slack in these languages:
- English
- French (Canada)
- French (continental)
- German
- Japanese
- Korean
- Spanish
By default, WE uses English unless workers select their preferred language in Slack or Microsoft Teams. Example: When a user selects French as their preferred language in Workday but doesn't select a preferred language in Microsoft Teams, we send them a Teams welcome message in English.
Workday delivers new capabilities in English and provides translations for those capabilities as soon as possible. Workers who select a non-English preferred language might not be able to access some capabilities immediately.
Security
You can access actions and information in your workspace that you have access to in Workday. Example: Managers can use WE to access performance reviews for their team, while workers can only access their own reviews.
You can only connect:
- A production instance of Microsoft Teams or Slack to your Workday tenant.
- Slack or Microsoft Teams to your tenant when you're a worker. Contingent workers can use WE when you give them access, but they can’t set it up for their organization.
When the person who installs Workday for Microsoft Teams or Workday for Slack leaves your organization, someone else must have access to the
Manage: Innovation Services
security domain to maintain feature and user permissions.Capabilities
We plan to retire Workday Assistant in 2027R2. Workday recommends that you use the Self-Service Agent for WE.
Workday recommends that you enable Workday Assistant and its associated features on the
Edit Tenant Setup - Assistant
task for use in Slack and Microsoft Teams workspaces. For a full list of Assistant capabilities, see Reference: Edit Tenant Setup - Assistant. Workday can take up to 24 hours to apply changes in Workday for Microsoft Teams and Workday for Slack.When you don’t set up Workday Assistant, workers can still perform these actions in Slack and Microsoft Teams:
- Access My Tasks.
- Enter expenses.
- Give feedback.
- Look up coworkers.
- Request interview feedback.
- View their payslip information.
Workday for Microsoft Teams and Workday for Slack don't support Custom Help Contact, even when you configure it in Workday Assistant. See Workday for Microsoft Teams and Slack Product Capabilities.
Notifications
Workday delivers selected notifications in Microsoft Teams and Slack so that you can stay current on tasks and information requiring your attention. Workday also notifies Workday Everywhere administrators when we release new or updated features. You can use the
Set Up Notifications for Workday Everywhere
task to enable Workday to deliver specific notifications to workers' Slack and Microsoft Teams workspaces for:- Anytime feedback: Notify everyone with whom the feedback is shared. Example: the recipient and their manager, unless the feedback is confidential or private.
- Expenses: Notify the submitter when an expense report is paid or its status changes.
- Case Management: Notify workers when someone replies to their open Help cases.
- Learning: Notify managers to approve new Learning enrollments for their workers.
- Time off: Notify managers to approve new or corrected time off requests for their workers.