Concept: Integration Implications for Using Correct Benefits
The
Correct Benefits
related action enables you to make quick
changes to employee elections before sending their data to benefit providers or third-party
payroll vendors. This action can have down-stream impacts on your data.If you make a correction to employee elections after sending their data, you must manually
report any adjustments to benefit providers or third-party payroll vendors. Workday doesn't
report such changes because it doesn't track the employee’s previous elections.
Example:
A worker has a new hire event on March 1 and makes these benefit elections that go into
effect on April 1:
- Medical with Provider A.
- Dental Plan with Provider B.
- Vision with Provider C.
The benefits administrator makes these corrections to the new hire benefit event after
sending the elections data:
- Medical election waived.
- Dental election waived.
- Vision election waived.
The benefits administrator doesn't report the changes to the vendor. As a result, Workday
has no record that the worker enrolled in these plans. The provider won't have the correct
data for any future-dated benefit events.
The way in which you integrate Workday with a provider system determines how
Correct Benefits
affects provider data. If the provider replaces
all data, updates resulting from Correct Benefits
automatically
update the provider data correctly. When the provider relies on an end date to remove
coverage, Correct Benefits
might not update provider data correctly
because it doesn't provide an end date.To ensure that provider records are in sync with Workday, contact your providers.