Reference: Benefit Decision Support Sample Prompts
When you click the Workday agent chat bubble icon, you can enter specific prompts about benefit plans. When you have more than 1 agent configured, you might need to access the agent chat and select the
Self-Support Agent
from the agent menu.Refer to these examples to help you structure your prompts effectively.
Use Case
| Sample Prompt
|
Starting the benefit decision process for a health care plan. | Can you help me choose the best medical plan? |
Reviewing and understanding benefit plan information. | What vision plans are available and what do they cover? |
Explaining benefit concepts. | What's the difference between a DMO a PPO? |
Comparing benefit plans. | What's the difference between Medical Plan X? |
Comparing changes in benefit enrollment events. | What's changed since my previous enrollment? |