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Administrator Guide
Last Updated: 2023-06-23
Set Up Travel Policy

Set Up Travel Policy

You can set up a default travel policy for all employees, or create policy groups to maintain different travel rules for different employee types.
  1. From the
    Maintain Travel Program
    task, click
    Policy
    .
  2. (Optional) To set up a travel policy group to create a group of employees to configure travel policy for. Click
    Employee
    Add new
    and complete these fields in the
    General
    section:
    Field
    Description
    Select parent policy to inherit from
    Enter an existing policy group to inherit permissions then. You can then update each setting individually to configure this group. Select DEFAULT to inherit permissions from the existing travel policy that applies to all employees that aren’t added to a separate policy group.
    Policy name
    Enter a descriptive name for the policy group.
    Currency
    Select the default currency for this policy group.
    Allow agents to override ‘blocked’ bookings
    Toggle this field to enable travel bookers to book travel even if it overrides restricted countries, users, and suppliers.
    In the
    Edit members
    section select the type of employees you want to include in this group from these options:
    • Users
    • Departments
    • Legal entities
    • Cost Centres
    • Offices
    • Job titles
    • Countires/Regions
    • Worker types
    • Accounting codes
  3. Access
    Policy
    General
    .
  4. Select an approval action for each booking type:
    • Air
      • Action for in-policy bookings
      • Action for out-of-policy bookings
      • Actions for agent overrides
    • Hotel
      • Action for in-policy bookings
      • Action for out-of-policy bookings
      • Actions for agent overrides
    • Car
      • Action for in-policy bookings
      • Action for out-of-policy bookings
      • Actions for agent overrides
    • Rail
      • Action for in-policy bookings
      • Action for out-of-policy bookings
      • Actions for agent overrides
    You can select 1 of these approval actions for each booking type:
    Approval action
    Description
    No action
    No approvals are required.
    Passive approval
    No approvals are required. The manager or designated approver receives an email notification of the booking.
    Soft approval
    Approvals are not required for in-policy booking, they proceed automatically but they can be rejected.
    Hard approval
    Approvals are required. The manager or designated approver can approve or reject bookings.
    Pre-booking approval
    Select a price buffer for approved bookings. Bookings aren’t finalized until the manager or designated approver accepts or rejects the request. If the request is not answered in 24 hours it is canceled. If approved, the booker has 24 to complete their booking.
    Note:
    Bookings up to 10% higher than the approved price may still be finalized. To adjust this policy, contact Workday.
    Block booking
    Set out-of-policy bookings to be automatically canceled.
  5. (Optional) For
    Air
    bookings, click
    Custom
    to select separate approval actions for domestic and international bookings.
  6. In the
    Approver type
    section, select
    Employee’s manager
    or
    Designated approver
    to assign responsibility for approving travel bookings. When you select
    Designated approver
    you can add 1 or more approvers. Check
    Add employee’s manager to cc
    to send an email notification to the employee’s manager when a travel booking is created.
  7. Access the
    Flights
    section.
  8. In the
    Flights not allowed to be booked
    section, complete these fields:
    Field
    Description
    Basic economy fares - Domestic
    Select
    Allow
    or
    Don’t allow
    .
    When you select Don’t allow you can enter text in the Let your traveler know why field explaining why they can’t book this option.
    For example: Your company policy doesn’t allow you to select this fare.
    Basic economy fares - International
    Select
    Allow
    or
    Don’t allow
    .
    When you select
    Don’t allow
    you can enter text in the
    Let your traveler know why
    field explaining why they can’t book this option. For example: Your company policy doesn’t allow you to select this fare.
    Cabin class not allowed - Domestic
    Select 1 or more of these cabin classes to restrict them from bookings:
    • Economy
    • Business
    • Premium economy
    • First
    You can enter text in the
    Let your traveler know why
    field explaining why they can’t book this option. For example: Your company policy doesn’t allow you to select this fare.
    Cabin class not allowed - International
    Select 1 or more of these cabin classes to restrict them from bookings:
    • Economy
    • Business
    • Premium economy
    • First
    You can enter text in the
    Let your traveler know why
    field explaining why they can’t book this option. For example: Your company policy doesn’t allow you to select this fare.
  9. Complete the
    Restrict by fare name
    section to block users from booking flights that contain keywords. Click
    Add Restriction
    and complete these fields:
    Field
    Description
    Apply to all airlines
    Select to apply the fare name restriction to every airline.
    Select an airline
    Select 1 or more airlines you want the fare name restriction to apply to.
    Fare name keyword (commas separated)
    Enter the fare names you want to restrict, separating each word with a comma.
    Note:
    Keywords are matched against flight fare names using complete word matching within the selected airline. Matching is not case sensitive and keywords are evaluated independently.
    For example: the keyword
    Basic
    will match
    Basic Economy
    and
    Basic Plus
    , but the keyword
    Bas
    won’t.
  10. Set the highest cabin class that employees can book. In the
    Highest cabin class - Domestic flights
    ,
    Highest cabin class - International flights
    , and
    Highest cabin class - Overnight flight
    sections, complete these fields for each flight type:
    Field
    Description
    Default cabin class
    Select the default cabin class. Click the
    Add customization
    button to apply different rules for longer flights. Click
    Add condition
    to create a rule for different lengths of flights.
    For example: Set a policy that restricts flights under 8 hours to
    Economy
    , but allows
    Premium Economy
    for flights over 8 hours.
    Allow personal upgrade
    Toggle to enable employees to upgrade their cabin class at their own personal expense.
    Define out of policy action
    Select 1 of these options for approvals for out of policy bookings:
    • Default to policy group action
    • No action
    • Passive action
    • Soft approval
    • Hard approval
    • Pre-booking approval
    • Block booking
    Cabin class
    Set a highest cabin class for overnight flights.
    Nighttime hours
    Define the start and end time that constitutes an overnight flight. This is calculated based on the traveler’s point of origin.
    Required nighttime travel time
    Enter the minimum number of hours a flight must be to be treated as an overnight flight.
    Include Layover time
    Toggle to include layover time in the flight duration.
  11. Allow cabin upgrades. You can configure whether employees can book a higher cabin class under certain conditions. Complete these fields for both domestic and international flights:
    Field
    Description
    Allow cabin upgrades - Domestic
    Toggle to enable cabin upgrades on domestic flights.
    Allow cabin upgrades - International
    Toggle to enable cabin upgrades on international flights.
    Upgrade conditions
    Select 1 or both of these options to determine when cabin upgrades are allowed:
    • Allow if cheaper than lowest fare in the in-policy cabin
    • Allow if in-policy cabin is not available
    Allow upgrades up to
    Select the maximum upgrade level that cabin class can be upgraded to:
    • Economy
    • Premium Economy
    • Business
    • First
  12. Set a budget for flights. In the
    Budget
    section, click
    Set Budget
    and complete these fields:
    Field
    Description
    Dynamic Flight Budget - Domestic
    Set a condition for flight fares for domestic flights. Enter either the percentage or numeric amount in dollars over 1 of these conditions a flight can be to be bookable:
    • More than lowest fare
    • More than median fare
    • Less than median fare
    • More than the lowest logical fare
    You can also select
    None
    if you want flight budgets to be determined by the
    Maximum price per booking
    field only.
    Dynamic Flight Budget - International
    Set a condition for flight fares for international flights. Enter either the percentage or numeric amount in dollars over 1 of these conditions a flight can be to be bookable:
    • More than lowest fare
    • More than median fare
    • Less than median fare
    • More than the lowest logical fare
    You can also select
    None
    if you want flight budgets to be determined by the
    Maximum price per booking
    field only.
    Maximum price per booking
    Enter the maximum price in dollars for flights.
    Click
    Add customization
    to configure different price limits for flights over a specified duration. Select the number of hours and then enter the maximum price for flights under and over that duration.
  13. Configure
    Additional settings
    :
    Field
    Description
    Add-ons
    Enable whether 1 or more of these options can be added to a booking:
    • Additional Baggage
    • Early check-in
    • Seat
    If you don’t want to allow add-ons, select
    No add-ons allowed
    .
    Booking window - Domestic
    Define the number of days before departure a domestic flight becomes out of policy.
    Booking window - International
    Define the number of days before departure an international flight becomes out of policy.
    Refundable tickets
    Select 1 of these refundable options for in-policy tickets:
    • Any (allow all)
    • Fully refundable fares only
    • Partially refundable fares only
    • Non-refundable fares allowed
    Changeable tickets
    Select 1 of these changeable options for in-policy tickets:
    • Any (allow all)
    • Fully changeable fares only
    • Partially changeable fares only
    • Non-changeable fares allowed
    Maximum CO2 per passenger kilometer
    (Optional) Enter the maximum amount of CO2 produced per passenger in grams. If the CO2 exceeds this amount, the flight is out of policy.
  14. In the
    Car
    section, complete these fields:
    Car categories not allowed
    Select 1 or more car categories to restrict them from bookings.
    Car categories in policy
    Select 1 or more of these car categories to make them available for in policy bookings:
    • Economy
    • Mini
    • Compact
    • Mid Size
    • Standard
    • Full Size
    Car engine types not allowed
    Select 1 or car engine types to make them unavailable for booking.
    Maximum price
    Enter the maximum daily dollar price for each car booking excluding taxes and fees.
When users book travel on the
Book Travel
task, bookings are subject to the travel policies you configured.