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Administrator Guide
Last Updated: 2023-06-23
Set Up Preferred and Restricted Suppliers for Travel Booking

Set Up Preferred and Restricted Suppliers for Travel Booking

You can set any air, hotel, or car supplier as preferred or restricted. Preferred suppliers are highlighted to employees when booking travel, encouraging users to avail of them for booking when possible. You can also set up 1 to 3 tiers for airlines, hotel properties, hotel brands, and cars. These tiers indicate where suppliers are listed in search results. You can also toggle off a tier so that suppliers in this tier don’t appear in search results. You can also customize labels on tiers.
  1. From the
    Maintain Travel Program
     task, Access
    Supplier
    Supplier Management
    .
  2. From the
    Air
     tab:
    1. (Optional) Click
      Manage tiers
      . Click
      Add another
      to add a new tier. You can include up to 3 tiers. To customize the tier names, edit the
      Enter tier name
      fields. Toggle the tiers you want to include, and exclude, from search results. Click
      Confirm
       to save your changes.
    2. Click
      Add
      Add airline
      .
    3. Enter the name of the airline you want to include in the
      Airline name
       field and select 1 of these options from the
      Default Tier
      menu:
      • Tier 1-3
        . Select a tier to add this airline as a preferred supplier and indicate where it should appear in search results.
      • Restricted
        . Select this option to restrict this supplier from search results. Complete the
        Enter reason for restricting airline
         field.
    4. (Optional) To customize access to a supplier for different legal entities select 1 of these options for each legal entity:
      • Unassigned
        . The supplier appears in search results but is not prioritized.
      • Tier 1-3
        . Supplier is prioritized in search results.
      • Restricted
        . Supplier doesn’t appear in search results. You must complete the
        Enter reason for restricting airline
         field.
    5. Click
      Save
      .
  3. From the
    Hotel property
     tab:
    1. (Optional) Click
      Manage tiers
      . Click
      Add another
      to add a new tier. You can include up to 3 tiers. To customize the tier names, edit the
      Enter tier name
      fields. Toggle the tiers you want to include, and exclude, from search results. Click
      Confirm
       to save your changes.
    2. Click
      Add
      Add hotel
      .
    3. Enter the name of the hotel property you want to include in the
      Hotel name
       field and confirm the
      Location
      . Select 1 of these options from the
      Default Tier
      menu:
      • Tier 1-3
        . Select a tier to add this hotel as a preferred supplier and indicate where it should appear in search results.
      • Restricted
        . Select this option to restrict this supplier from search results. Complete the
        Enter reason for restricting hotel
         field.
    4. (Optional) To customize access to a supplier for different legal entities select 1 of these options for each legal entity:
      • Unassigned
        . The supplier appears in search results but is not prioritized.
      • Tier 1-3
        . Supplier is prioritized in search results.
      • Restricted
        . Supplier doesn’t appear in search results. You must complete the
        Enter reason for restricting hotel
         field.
    5. Click
      Save
      .
  4. From the
    Hotel brand
     tab:
    1. (Optional) Click
      Manage tiers
      . Click
      Add another
      to add a new tier. You can include up to 3 tiers. To customize the tier names, edit the
      Enter tier name
      fields. Toggle the tiers you want to include, and exclude, from search results. Click
      Confirm
       to save your changes.
    2. Click
      Add
      Add hotel brand
      .
    3. Enter the name of the hotel brand you want to include in the
      Hotel brand name
       field and select 1 of these options from the
      Default Tier
      menu:
      • Tier 1-3
        . Select a tier to add this hotel brand as a preferred supplier and indicate where it should appear in search results.
      • Restricted
        . Select this option to restrict this supplier from search results. Complete the
        Enter reason for restricting hotel brand
         field.
    4. (Optional) To customize access to a supplier for different legal entities select 1 of these options for each legal entity:
      • Unassigned
        . The supplier appears in search results but is not prioritized.
      • Tier 1-3
        . Supplier is prioritized in search results.
      • Restricted
        . Supplier doesn’t appear in search results. You must complete the
        Enter reason for restricting hotel brand
         field.
    5. Click
      Save
      .
  5. From the
    Car
     tab:
    1. (Optional) Click
      Manage tiers
      . Click
      Add another
      to add a new tier. You can include up to 3 tiers. To customize the tier names, edit the
      Enter tier name
      fields. Toggle the tiers you want to include, and exclude, from search results. Click
      Confirm
       to save your changes.
    2. Click
      Add
      Add car supplier
      .
    3. Enter the name of the car supplier you want to include in the
      Car name
       field and select 1 of these options from the
      Default Tier
      menu:
      • Tier 1-3
        . Select a tier to add this car supplier as a preferred supplier and indicate where it should appear in search results.
      • Restricted
        . Select this option to restrict this supplier from search results. Complete the
        Enter reason for restricting car
         field.
    4. (Optional) To customize access to a supplier for different legal entities select 1 of these options for each legal entity:
      • Unassigned
        . The supplier appears in search results but is not prioritized.
      • Tier 1-3
        . Supplier is prioritized in search results.
      • Restricted
        . Supplier doesn’t appear in search results. You must complete the
        Enter reason for restricting car
         field.
    5. Click
      Save
      .
  6. From the
    Black car
     tab:
    1. (Optional) Click
      Manage tiers
      . Click
      Add another
      to add a new tier. You can include up to 3 tiers. To customize the tier names, edit the
      Enter tier name
      fields. Toggle the tiers you want to include, and exclude, from search results. Click
      Confirm
       to save your changes.
    2. Click
      Add
      Add
      .
    3. Enter the name of the black car supplier you want to include in the
      Black car name
       field and select 1 of these options from the
      Default Tier
      menu:
      • Tier 1-3
        . Select a tier to add this Black car supplier as a preferred supplier and indicate where it should appear in search results.
      • Restricted
        . Select this option to restrict this supplier from search results. Complete the
        Enter reason for restricting black car
         field.
    4. (Optional) To customize access to a supplier for different legal entities select 1 of these options for each legal entity:
      • Unassigned
        . The supplier appears in search results but is not prioritized.
      • Tier 1-3
        . Supplier is prioritized in search results.
      • Restricted
        . Supplier doesn’t appear in search results. You must complete the
        Enter reason for restricting black car
         field.
Your preferred suppliers appear in search results in the priority order of their assigned tiers. Your restricted suppliers don't appear in search results.