Skip to main content
Documentation
Documentation
Administrator Guide
Last Updated: 2023-06-23
Record Stopped Payments

Record Stopped Payments

  • Configure the
    Stop Item Event
     business process and security policy in the Banking and Settlement functional area.
  • Security:
    • Process: Ad Hoc Payment Reporting
       domain in the Banking and Settlement functional area.
    • Process: Bank Account Transfer for Settlement - Reporting
       domain in the Banking and Settlement functional area.
    • Process: Customer Invoice Payment
       domain in the Customer Accounts functional area.
    • Process: Customer Refund/Payment
       domain in the Customer Accounts functional area.
    • Process: Payroll Settlement
       domain in the Core Payroll functional area.
    • Process: Miscellaneous Payment Request Settlement
       domain in the Miscellaneous Payments functional area.
    • Process: Settlement
       domain in the Banking and Settlement functional area.
    • Reports: Expense Report Payment
       domain in the Expenses functional area.
    • Reports: Miscellaneous Payment
       domain in the Banking and Settlement and Miscellaneous Payments function areas.
    • Reports: Pay Calculation Results for Worker (Results)
       domain in the Core Payroll functional area.
    • Reports: Procurement Card Payments
       domain in the Procurement functional area.
    • Reports: Supplier Payment
       domain in the Supplier Accounts functional area.
You can record stopped checks or manual payments that you want to track in Workday. You can record the stopped payments and supporting documents for the stop payment order before you issue replacement payments. Example: You want to log a check with an incorrect payment amount that you've requested the bank not to cash.
You can use the stop payment functionality for all outbound payment types in Workday except intercompany payments.
  1. Access the
    Find Payments
     report.
  2. Search for the settled payments to stop.
    You can only stop payments with a:
    • Payment status of
      Complete
      .
    • Reconciliation status of
      Unreconciled
      .
  3. Select
    Stop
     from the related actions menu of the payment.
  4. (Optional) Add any details about the original payment or the reasons for stopping the payment from processing. You can also attach supporting documents about the payment.
Workday initiates the
Stop Item Event
 business process and sends a task to the next reviewer’s My Tasks to approve or deny the stopped items. Once approved, Workday updates the payment status from
Complete
 to
Stopped
 to reflect that you placed a stop payment request.
For stopped payments, Workday:
  • No longer makes pending payments available for settlement.
  • No longer includes payments when you print checks or generate an electronic payment file for completed settlement runs. If you already printed the check, you can void it using the
    Cancel Payment
     task.
Use the
Find Payments
 report to identify payments with a
Stopped
 payment status and review, resume, or cancel the payments. You can also escheat uncashed or unclaimed items that you've stopped.