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Administrator Guide
Last Updated: 2023-06-23
Create Payment Return Statements

Create Payment Return Statements

  • Configure the
    Payment Return Statement Event
     business process and security policy in the Banking and Settlement functional area.
  • Security:
    Process: Payment Return
     domain in the Banking and Settlement functional area.
You can create a payment return statement to record multiple electronic payments that the bank rejected or returned. Workday creates payment returns that you can reconcile against your bank statement.
  1. Access the
    Create Payment Return Statement
     task.
  2. As you complete the task, consider:
    Option Description
    Originating Bank Account
    The bank account that initiated the transaction.
    Return Payment ID
    The identifier for the transaction. You can use this ID to match the payment return against the original transaction.
    Payment Return Date
    The transaction date for the payment return. Workday uses this date for tracking and reporting purposes.
  3. Click
    Add
     to record additional transactions for the same originating bank account, or for a different bank account.
    The same payment return statement saves all of the transactions.
  4. After you record your payments, select
    Match Payment Return
     to match each payment return against the original payment in Workday.
    You can select the original payment by payment category based on the operational transaction that created the payment.
Workday enables matched payment returns to generate journal entries that reverse the original payments. The status of the original payments changes to
Returned
, and expense reports and supplier invoices become available for selection in settlement runs. For returned ad hoc payments and bank account transfer payments, you must create new payments to settle.