Reference: Tenant Configuration Guidelines for Assets
This table includes tenant configuration guidelines that Workday recommends for business assets.
Issue | Cause | Configuration Guidelines |
|---|---|---|
For assets that you don’t want to track at first review, Workday doesn’t:
| You’ve not enabled Always Go to Review Trackable Lines for Trackable Spend Category on the Edit Tenant Setup- Financials task. |
When you enable the Always Go to Review Trackable Lines for Trackable Spend Category option, Workday always prompt you to review and edit trackable lines on a receipt or supplier invoice before registering assets. |
For assets that you don’t want to track at first review, Workday always prompts to review trackable lines for partial invoices or receipts created from the same line. | You’ve enabled Always Go to Review Trackable Lines for Trackable Spend Category on the Edit Tenant Setup- Financials task. |
When you don’t select the option, and also determine that you don’t want to track an asset during the first review of a trackable line, Workday saves you time by not reviewing trackable lines for all subsequent invoices or receipts created from the same line.To assign a default accounting treatment to assets, Workday uses:
|
You are unable to create multiple assets from a single purchase order service line. | You’ve not enabled Create Multiple Assets from Purchase Order Service Line on the Edit Tenant Setup- Financials task. |
When you select this option, Workday will initiate an asset registration event for every partial receipt or supplier invoice you create from a single purchase order service line with a trackable spend category. Workday creates assets for receipts or supplier invoices on the same service line, but not for both. |
You are unable to create a single asset from a single purchase order service line. | You’ve enabled Create Multiple Assets from Purchase Order Service Line on the Edit Tenant Setup- Financials task. |
When you disable this option, Workday creates only 1 asset for the first receipt or supplier invoice you create from a purchase order service line with a trackable spend category. |
You can’t manually enter asset information during asset registration. | You’ve configured a business process that automatically assigns asset information during asset registration. | No action needed as asset has been registered. |
Assets that are created from supplier invoices or receipts are still being displayed when you cancel the supplier invoices or receipts. | Workday doesn't remove the asset when you cancel the supplier invoice or receipt. | You must remove the assets manually.
See Dispose of Assets. |
Unable to approve the Asset Intercompany Transfer In Event business process for transferring an intercompany asset. | You may have not have entered the depreciation start date for the secondary (Tax) book. |
|
You are unable to reconcile the Asset to Ledger Reconciliation – Cost report because Assets is missing the Spend Category. | You may have added the Asset book rules after registering the asset. |
See |
After transferring an asset the Asset Transfer Comment field on the Assets Custodial Activities report is blank. | You may not have defined the asset book. |
See |