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Administrator Guide
Last Updated: 2023-06-23
Reference: Customer Payment Process Flows and Account Posting Rules

Reference: Customer Payment Process Flows and Account Posting Rules

In Workday, you can record payments, apply payments, and deposit them either in a single step or individually. The scenarios in this table demonstrate the ways to approach customer payments along with the corresponding account posting rules.
Scenario
Step
Debit
Credit
Process each of these transactions separately in the specified order:
Record Payment
Apply Payment
Create Deposit
Record Payment.
N/A
N/A
Apply Payment.
Undeposited Receipts
Receivables
Create Deposit.
Cash
Undeposited Receipts
Process each of these transactions separately in the specified order:
Record Payment
Create Deposit
Apply Payment
Record Payment.
N/A
N/A
Create Deposit.
Cash
Unapplied Recorded Payments
Apply Payment.
Unapplied Recorded Payments
Receivables
Record and apply the payment in the same step. Then create deposit later.
Record and Apply Payment.
Undeposited Receipts
Receivables
Create Deposit.
Cash
Undeposited Receipts
Record the payment, create a deposit, and apply the payment in same single step.
Record, Deposit, and Apply.
Cash
Receivables