Concept: Foreign Currency Customer Payments

When you create a customer invoice, Workday posts the invoice amount to a ledger account and converts the currency at that time. Workday still displays the invoice in the currency of the customer, but displays the accounting in the base currency of the company.

When you create a customer invoice adjustment, the currency for the adjustment must match the currency on the related invoice. For credit and rebill, the company and customer must be the same on the original invoice and the rebill.

You can pay a customer invoice in a different currency except when you:

Automatically apply payments.
Enable worktag balancing functionality in your tenant.

When you apply cross-currency customer payments, Workday automatically uses the currency rate as of the payment application date. You can also use the currency rate as of the payment date when you select the

Use Payment Date Currency Rate for Cross-Currency Payments

check box on the

Edit Tenant Setup - Financials

task.

Example: You have a customer invoice in USD. You record a customer payment with the

Payment Currency

of

EUR

and the

Payment Date

of

03/05/2025

. When you apply the payment against this invoice, you select the

Transaction Date

of

03/10/2025

. The EUR:USD conversion rate on 03/05/2025 is 1.15 and the rate on 03/10/2025 is 1.20. By default, Workday applies the

1.20

currency rate for this cross-currency payment. When you opt in to this feature, Workday uses the

1.15

rate instead.

Regardless of the opt-in setting, you can override the setting by specifying your preferred rate.

You can view the currency rate in the

Payment to Invoice Currency Rate

field on the

Activity

tab of your customer invoice and in custom reports.

Workday supports these foreign currency scenarios for payment processing: