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Administrator Guide
Last Updated: 2023-06-23
Schedule Cash Application Insights

Schedule Cash Application Insights

  • Set up Customer Payment Matching.
  • Security:
    Process: Customer Invoice Payment
     domain in the Customer Accounts functional area.
The
Schedule Cash Application Insights
 task enables you to request cash application recommendations for payment application exceptions. You can schedule the task to run:
  • Daily after your normal payment application process.
  • Automatically after your last customer payment auto-application job completes.
You can also use the Process Monitor to view the process status of the job.
You can create a schedule for multiple entities and multiple currencies when you have more than 1 company or currency, to run with the specified frequency.
  1. Access the
    Schedule Cash Application Insights
     task.
    • To schedule this task to run after the automatic payment application job completes for a given company, select
      Dependent
       from the
      Run Frequency
       prompt. For dependency configuration, specify the job and set
      Trigger on Status
       to
      Completed
      .
    • To schedule this task to run after the daily manual payment application job, select
      Daily Recurrence
       from the
      Run Frequency
       prompt.
  2. As you select the prompts under
    Criteria
    , consider:
    Option Description
    Company
    To get on-behalf-of customer payment recommendations, set up intercompany profiles to establish the relationships between organizations on the
    Edit Company Intercompany Profile
     task.
    Payment Date
    Workday provides recommendations for payments created as of the specified date. To get recommendations for older payments, select
    Days Before Schedule
     from the prompt.
    Example: To get recommendations for payments created in the last 30 days, set the
    Days Before Schedule
     to 30.
    Workday automatically populates the payment date with the current date.
  3. As you select the prompts under
    Customer Selection
    , consider:
    • Workday provides payment recommendations for all customers if you leave the prompts under
      Customer Selection
       empty.
    • For payments applied to multiple customers, set up customer relationships on a customer profile under the
      Payment Details
       tab. Workday automatically populates the
      Remits for Customer
       field when you select a customer in the
      Remit-From Customer
       field.
To view recommended invoices for payment applications, run the
View Cash Application Insights
 report.