Customer Payment Recommendation Activity

Workday provides a Customer Payment Recommendation Activity report that enables you to view payment application and recommendation activity. It returns 1 row per payment. You can also remove these fields from the report and use them in custom reports. The report uses the

Customer Payment for Invoices

report data source.

We also provide additional report fields to track the count of approved payment applications for both automatic and manual applications, with and without recommendations, along with the count of recommended invoices you accept or dismiss. Workday tracks the count value cumulatively.

Option	Description
Count of Remittance Advice Invoices	The total number of customer invoices referenced in the remittance advice of a customer payment.
Count of Remittance Advice Invoices with Recommendation	The total number of customer invoices referenced in the remittance advice of a customer payment with an intelligent recommendation.
Count of Other Remittance Information Entries	The total number of entries added to the Other Remittance Information section of the customer payment's remittance advice.
Count of Approved Manual Payment Applications	The total number of approved manual payment applications in the customer payment. Example: Count of 1 in this column and count of zero in the Count of Approved Manual Payment Applications with Recommendation column indicates that you applied 1 payment manually for an invoice and Workday didn’t recommend that invoice.
Count of Approved Manual Payment Applications with Recommendation	The total number of approved manual payment applications with an intelligent recommendation in the customer payment. Example: Count of 2 in this column and count of 2 in the Count of Approved Manual Payment Applications column indicates that you applied 2 payments manually and Workday recommended both of those invoices.
Count of Approved Automatic Payment Applications	The total number of approved automatic payment applications in the customer payment.
Count of Approved Automatic Payment Applications with Recommendation	The total number of automatic payment applications processed from the provided recommendation you approved.
Count of Recommended Invoices	The total number of recommended customer invoices for the customer payment since the last Schedule Cash Application Insight run. It includes latest recommendations and any accepted plus dismissed recommendations from the prior runs.
Count of Recommended Invoices Accepted	The total number of recommended customer invoices accepted in a customer payment.
Count of Recommended Invoices Dismissed	The total number of recommended customer invoices that you dismiss for customer payment application.